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Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 37

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

April 11, 2025

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Employee Rating

Bell Honda serviced a recall on my minivan. They completed the repair. However, in order to get to said part they apparently had to remove my baby’s car seat. They didn’t tell me they removed h More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 14, 2025

Bell Honda responded

It’s clear how concerning it must have been to find the car seat unbuckled after service, and we can understand why that would be upsetting. We aim to treat every vehicle with care and attention, and your comments help us better understand how we can ensure a more seamless experience, especially when it involves family safety equipment. We’d like the opportunity to connect with you directly so we can further discuss the details of your visit. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

April 11, 2025

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Employee Rating

Excellent personal service. Response to a vehicle maintenance concern was handled professionally. Very satisfied with a vehicle purchased at Bell Honda and has only been servi More

by KENNYB5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Bell Honda responded

Thanks for the fantastic feedback, Kenny! We're thrilled to hear you had a great experience with our team and are satisfied with your vehicle. Providing excellent service is our priority, and it’s wonderful to know we met your expectations. Looking forward to seeing you again!

April 11, 2025

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Service is good but the waiting room is not too clean. Too many people are waiting More

by FELI04
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Bell Honda responded

Thanks for your feedback! We're glad to hear you enjoyed the service. We’re actively working on improving the cleanliness of our waiting area to enhance your experience. Your input is invaluable as we strive to serve you better!

April 10, 2025

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I particularly like the coating they put on the car. It makes the car look like it came off the showroom. More

by papamelj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you love the coating on your car. It's great to know it gives your vehicle that fresh showroom look. We appreciate your support and hope you enjoy your ride!

April 10, 2025

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Employee Rating

I'm now having problems with my locks since I brought my car in so I'm a little frustrated with that .. my key is not opening my door I changed the battery and it still not working ..!!! More

by noemail_4818312
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 07, 2025

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Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for More

by ezoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller, Walid Doumit

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Apr 07, 2025

Bell Honda responded

We understand that changes in payment policies can be frustrating, but the 3% fee helps cover processing costs rather than raising prices across the board. This fee is something we typically communicate, and we also offer other payment options for your convenience. As for our service recommendations, we always prioritize transparency and your vehicle’s best interest. If you’d like to discuss this further, Trish Viramontez at TViramontez@vtaig.com would be happy to assist.

April 07, 2025

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Employee Rating

On time, professional and the service technician advised me of any needed service issues. All in all very pleased. More

by CLEISER3600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our technician. Keeping our customers informed and satisfied is our top priority. We appreciate your feedback and look forward to serving you again!

April 06, 2025

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I stopped by to make a reservation for service & they said how about now? They were kind & did a great job. Saved me a trip back, which is not close to me. I am very happy !!!!!! Thank you More

by Ja13harte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Bell Honda responded

Thanks for sharing your experience! We're thrilled to hear our team could accommodate you on the spot and that you left happy. Your satisfaction means everything to us, and we look forward to serving you again soon!

April 06, 2025

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Amazing dealership they have excellent sales employees and a fantastic service team. Definitely coming back for another vehicle in the future. More

by Curieinf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our sales and service teams. We look forward to welcoming you back for your next vehicle. Safe travels until then!

April 06, 2025

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Employee Rating

I have been going to Joshua for a few years now. I trust him to tell me what I need and when I don’t need work done. I trust him. More

by Cincotta-Altruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 07, 2025

Bell Honda responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Joshua. Trust is key in our line of work, and we’re glad you feel confident in our services. Looking forward to seeing you again soon!

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