Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 44

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

February 21, 2025

Dealership Rating
Employee Rating

great service and fast. recommend. very satisfied with the service provided. will come back for service More

by nks1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we can't wait to see you again soon!

February 19, 2025

Dealership Rating
Employee Rating

Josh continues to go above and beyond. Excellent service as usual. Give this man a raise! More

by JANDREWS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Josh. He truly embodies our commitment to excellent service. We'll definitely pass along your kind words!

February 17, 2025

Dealership Rating
Employee Rating

Very inconsistent, last time I was there service advisor wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below More

by nissmoracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2025

Bell Honda responded

We understand the importance of clear communication and consistency when it comes to vehicle maintenance, and we apologize for the confusion regarding your oil change and the timing of your recall work. It's great to hear that the work was completed early, but we understand your concerns about the timing estimate and lack of communication during your visit. If you would like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

February 14, 2025

Dealership Rating
Employee Rating

In and out. ..super quick and super professional. I never mind coming here for service, always friendly. More

by badmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a quick and professional experience with us. Our team works hard to create a friendly atmosphere, and your feedback means a lot. Looking forward to seeing you again soon!

February 14, 2025

Dealership Rating
Employee Rating

They really listen to all concerns and take note. Sometimes I wish I would get updates when I'm waiting for a long time. More

by LISAJHAMILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Bell Honda responded

Thanks! We’re thrilled to hear you feel heard. We appreciate your feedback about updates during longer wait times and will work on improving that experience. Your insights help us enhance our service!

February 14, 2025

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Employee Rating

I went there to oil changes ago. The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come More

by RENATA-8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Bell Honda responded

It’s concerning to hear that you felt dismissed and disrespected during your service appointment. Clear communication and attentive customer care are important to us, and we regret that you did not receive the level of service you expected. We would appreciate the opportunity to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss this in more detail.

February 13, 2025

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Employee Rating

Excellent service and attitude from all the specialists and technicians that took care of my car. More

by afinidad_tragedia0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

February 13, 2025

Dealership Rating
Employee Rating

The service is almost always fantastic. This visit was great! They were friendly, quick, and communicative. More

by M_R_MCGEHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a fantastic experience. Our team works hard to provide friendly and efficient service, and it's great to know it made an impact. Looking forward to your next visit!

February 12, 2025

Dealership Rating
Employee Rating

Seemed on the up and up. They did a good job completed the recall work I was there for. Took longer than time they told me but it's par for most businesses nowadays. Overall More

by Yoteman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Bell Honda responded

Thanks for your feedback! We're glad to hear you were pleased with our team and the recall work. We appreciate your understanding regarding the time it took and are always striving to improve. Your insights help us serve you better!

February 12, 2025

Dealership Rating
Employee Rating

The absolute WORST manager and business to go to. Walid Dounit lies, lies and lies some more. I was sold a 2019 Pre Certified vehilce with a BURNT BATTERY AND TRIM/MOLDING around the door frames what More

by VERNQUIDNOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Walid Doumit , Nikki

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