great service and fast.
recommend. very satisfied with the service provided. will come back for service
recommend. very satisfied with the service provided. will come back for service
More
by nks1999
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Bell Honda responded
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we can't wait to see you again soon!
Josh continues to go above and beyond.
Excellent service as usual. Give this man a raise!
Excellent service as usual. Give this man a raise!
More
by JANDREWS15
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2025 -
Bell Honda responded
Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Josh. He truly embodies our commitment to excellent service. We'll definitely pass along your kind words!
Very inconsistent, last time I was there service advisor
wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below
wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below 10%. Was there for one recall, was not sure if they could do the second one done also, was told 3-5 hours, ended up getting both done, but was never advised. All work was completed early, which is great, but why “quote” 3-5 hours and get it done in 90 minutes? Some kind of text update system would be nice, or a phone call, or a heads up of some kind. Service advisor wasn’t very personable, demeanor was professional, but lacked people skills, just not enough customer service experience.
More
by nissmoracing
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2025 -
Bell Honda responded
We understand the importance of clear communication and consistency when it comes to vehicle maintenance, and we apologize for the confusion regarding your oil change and the timing of your recall work. It's great to hear that the work was completed early, but we understand your concerns about the timing estimate and lack of communication during your visit. If you would like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.
In and out.
..super quick and super professional. I never mind coming here for service, always friendly.
..super quick and super professional. I never mind coming here for service, always friendly.
More
by badmgr
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Bell Honda responded
Thanks! We're thrilled to hear you had a quick and professional experience with us. Our team works hard to create a friendly atmosphere, and your feedback means a lot. Looking forward to seeing you again soon!
They really listen to all concerns and take note.
Sometimes I wish I would get updates when I'm waiting for a long time.
Sometimes I wish I would get updates when I'm waiting for a long time.
More
by LISAJHAMILTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Bell Honda responded
Thanks! We’re thrilled to hear you feel heard. We appreciate your feedback about updates during longer wait times and will work on improving that experience. Your insights help us enhance our service!
I went there to oil changes ago.
The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come
The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come pick up your car. After I sat down to have breakfast. The rudest man ever he didn’t wanna go over anything I asked him to check for certain items to see if I need to get it replaced such as my brakes he didn’t wanna go over it then he just sent me it through a text message after I complained about it. So disrespectful never again
More
by RENATA-8111
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Bell Honda responded
It’s concerning to hear that you felt dismissed and disrespected during your service appointment. Clear communication and attentive customer care are important to us, and we regret that you did not receive the level of service you expected. We would appreciate the opportunity to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss this in more detail.
Excellent service and attitude from all the specialists
and technicians that took care of my car.
and technicians that took care of my car.
More
by afinidad_tragedia0n
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Bell Honda responded
Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again!
The service is almost always fantastic.
This visit was great! They were friendly, quick, and communicative.
This visit was great! They were friendly, quick, and communicative.
More
by M_R_MCGEHEE
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2025 -
Bell Honda responded
Thanks for the awesome feedback! We're thrilled to hear you had a fantastic experience. Our team works hard to provide friendly and efficient service, and it's great to know it made an impact. Looking forward to your next visit!
Seemed on the up and up.
They did a good job completed the recall work I was there for. Took longer than time they told me but it's par for most businesses nowadays. Overall
They did a good job completed the recall work I was there for. Took longer than time they told me but it's par for most businesses nowadays. Overall was pleased with persons I came in contact with.
More
by Yoteman
Verified Customer
Verified Customer
Feb 13, 2025 -
Bell Honda responded
Thanks for your feedback! We're glad to hear you were pleased with our team and the recall work. We appreciate your understanding regarding the time it took and are always striving to improve. Your insights help us serve you better!
The absolute WORST manager and business to go to.
Walid Dounit lies, lies and lies some more. I was sold a 2019 Pre Certified vehilce with a BURNT BATTERY AND TRIM/MOLDING around the door frames what
Walid Dounit lies, lies and lies some more. I was sold a 2019 Pre Certified vehilce with a BURNT BATTERY AND TRIM/MOLDING around the door frames what you can see gaps in. After signing the paperwork, I was told there was only 1 key. I have fought for over 2 months to get Walid to fix what was supposed to be done prior to the car going on the lot. STAY STAY STAY AWAY FROM THIS MANAGER AND BUSINESS. Right now I am alerting the insurance company, MPP, ADOT and the Federal Department of Transportation, the cars Walid is selling are a road hazzard.
More
by VERNQUIDNOW