Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 64

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
745 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

745 Reviews

Write a Review

745 Reviews of Joshua Hansmeier

November 16, 2024

Dealership Rating
Employee Rating

Service advisor was great, very helpful provided a great experience explained everything and allowed me to decide what to do great service More

by gary.hornsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Bell Honda responded

Gary, thanks for the fantastic feedback! We're thrilled to hear that our service advisor made your experience so positive and informative. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 15, 2024

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Employee Rating

CSR always super helpful and courteous. Appointments are always honored and there is no wait time once I arrive. More

by DMALD0NAD08688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Bell Honda responded

Thanks! We're thrilled to hear that you’ve had such positive experiences with our team and that we respect your time. Your feedback motivates us to keep delivering great service!

November 14, 2024

Dealership Rating
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Money hungry and extreme practices of saying you need things done to your car that aren’t necessary. I just bought the car from you in May put only 1400 miles on it then told it needs $3000 worth of wor More

by SASJAAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mihui Kim

Nov 15, 2024

Bell Honda responded

It's important to us that every customer feels confident in the vehicles they purchase and the service they receive. Your experience doesn’t align with the level of transparency and trust we strive to uphold. To ensure your concerns are thoroughly addressed, we encourage you to reach out directly to Trish Viramontez at TViramontez@vtaig.com.

November 11, 2024

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Facility is impressive. Service advisor was very knowledgeable, informative,and quick to keep me informed about the readiness of my vehicle . Took care of my vehicle problem More

by Richard Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Bell Honda responded

Richard, we’re thrilled to hear about your positive experience! Our team takes pride in providing top-notch service and keeping our customers informed. Thank you for choosing us and for your kind words. We look forward to serving you again!

November 11, 2024

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I’ve been waiting 10 months for Recall Was told to bring my car in and it would be fixed to find out that the recall part Out of stock been waiting 1 month since More

by ANGELALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Bell Honda responded

We understand the frustration of waiting for a recall repair, especially after such a long period. Our team aims to handle recalls efficiently, and we regret that your visit didn’t go as planned due to the part being out of stock. To help resolve this promptly, please connect with Trish Viramontez at TViramontez@vtaig.com.

November 10, 2024

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Very helpful and very informative and very caring. Got the work done fast and let me know it was ready. I was very pleased. More

by Claudia Earle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bell Honda responded

Claudia, we’re thrilled to hear that you found our service helpful and caring! Our team works hard to provide quick and informative support, and it’s great to know you were pleased with your experience. Thank you for your kind words!

November 10, 2024

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I have always brought my 2022 Pilot in for regular service. Always done in reasonable time. More

by TCTMA344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bell Honda responded

Thanks! We're glad to hear you've had great experiences with your 2022 Pilot service. Providing timely and reliable service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

November 09, 2024

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Charging for use of credit card is disgusting I won’t be back. Who needs that headache More

by G0RKLUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Bell Honda responded

We understand that unexpected fees can be frustrating, and we’re disappointed to hear that your experience didn’t meet expectations. Ensuring our processes are transparent and customer-friendly is important to us, and your feedback is invaluable in helping us evaluate areas where we can improve. We’d love the opportunity to discuss this with you further to find a better solution. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com, or Trish Viramontez at TViramontez@vtaig.com.

August 29, 2024

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Employee Rating

My Service Advisor Tanner Moya is an excellent representative for Honda. He is professional and knowledgeable. He is able to clearly answer all questions while being polite and friendly. I hope Mr More

by SHEILALARSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Q Barrino, Max Dunmire, Steve Emery

August 28, 2024

Dealership Rating
Employee Rating

Comfortable surroundings that are well maintained. Service was completed in a timely and efficient manner. More

by JPORTER26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Q Barrino

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