Joshua Lane
Joshua Lane at Serra Volkswagen
Refer Me

Joshua Lane | Page 28

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.7
315 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

19 yrs, 1 mo

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

315 Reviews

Write a Review

315 Reviews of Joshua Lane

July 15, 2019

Dealership Rating
Employee Rating

Wonderful Service Great service and great people. Would buy hhere again and will continue service here. They have always been top notch when I come to get my car servi More

by kristyvann7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Kori Green

July 15, 2019

Dealership Rating
Employee Rating

First visit. This was my first visit and they treated me very well. My car was in and out in a reasonable time. I will be back to this location. More

by josh.kelsoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Kori Green

July 15, 2019

Dealership Rating

Excellent service I have been a customer of Serra Volkswagen for my vw service for the past couple of years. They have always been upto the point and answer my question More

by dockrishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Kori Green

July 15, 2019

Dealership Rating
Employee Rating

Service Recall done faster than promised, great service today. Making the appt was easy and the folks there were cheerful and kind, even when I showed up a f More

by JODYHERRIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 15, 2019

Dealership Rating
Employee Rating

Friendly & Courteous The staff at Serra Volkswagen was friendly & courteous. They did everything they could to get parts ordered, installed, and get me on the road in a t More

by brett.michel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kori Green

July 05, 2019

Dealership Rating
Employee Rating

Wonderful and fast Everyone is very nice and really helpful! Very clean environment, the staff is very professional! I was in and out in a very timely matter! I loved my More

by rodericknorton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Curtis Lloyd, Eric White , Anthony Alston, Jasmine Brown, Angie Hester, Lamont Jackson, Venson Lavender, Kyle Towner

June 03, 2019

Dealership Rating
Employee Rating

Good and fast Friendly fast kind did what I needed to be done and was on time and had no problems would come back again for another service More

by jeremyhannah25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Kori Green

Jun 20, 2019

Serra Volkswagen responded

Thank you so much for your kind words and your business! We look forward to seeing you again in the future! Have a wonderful day!

June 03, 2019

Dealership Rating
Employee Rating

I CAME IN BECAUSE MY CAR WOULDN"T CRANK AND I WOULD RECOMMEND SERRA VOLKSWAGEN TO ANYONE NEEDED SERVICE FOR THERE VEHICLE NEEDS THEY GET YOU IN AND OUT VERY FAST AND THEY REALLY TRY AND MEET More

by eushandraharrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: VINCENT PARKER

May 30, 2019

Dealership Rating
Employee Rating

Pleased with service Thank you, Josh for getting my SUV ready as promised and it looked amazing. I will definitely recommend to my family and friends. Again thank you More

by XIRBY12001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 24, 2019

Dealership Rating
Employee Rating

Very quick and very helpful This dealership was great in working with me on buying my Volkswagen Passat they went out of their way to make sure my needs were met and that I was c More

by ddaniels08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja , Kori Green, Kyle Towner

...
28
...

Dealership Inventory (79 Vehicles)

used 2016 Volkswagen e-Golf car, priced at $11,799
2016 Volkswagen e-Golf
used
Pure White exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $38,615
2024 Volkswagen Tiguan
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Jetta car, priced at $23,411
2024 Volkswagen Jetta
new
Deep Black Pearl Effect exterior
Manual
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $28,539
2024 Volkswagen Tiguan
new
Pure White exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $39,251
2024 Volkswagen Atlas Cross Sport
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas car, priced at $39,896
2024 Volkswagen Atlas
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive