Joshua Lane
Joshua Lane at Serra Volkswagen
Refer Me

Joshua Lane | Page 29

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.7
304 Reviews

Dealership Experience

12 yrs

Industry Experience

19 yrs

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.7

304 Reviews

Write a Review

304 Reviews of Joshua Lane

April 18, 2019

Dealership Rating
Employee Rating

Wonderful staff Everyone is always so nice and helpful, it meant a lot to me they called me before doing expensive work to make sure I wanted to spend that much. I wi More

by amber205a
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Kori Green

April 15, 2019

Dealership Rating
Employee Rating

very quick and helpful crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit More

by ddaniels08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja , Kori Green, Kyle Towner

April 09, 2019

Dealership Rating
Employee Rating

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More

by LEAHWALCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 05, 2019

Dealership Rating

Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price More

by kiaraross364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 01, 2019

Dealership Rating
Employee Rating

Perfect 10 Across the Board! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! More

by tobiassharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rita Owens

April 01, 2019

Dealership Rating
Employee Rating

Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor More

by necronomikyle666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 30, 2019

Dealership Rating
Employee Rating

Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More

by stormi_boddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rita Owens

March 28, 2019

Dealership Rating
Employee Rating

Courteous Convenient Fast and Friendly The team was especially great. They answered all my questions and made the transition from & to my vehicle As convenient they possibly could. I co More

by mconner2428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kori Green, Claire

March 27, 2019

Dealership Rating
Employee Rating

Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed More

by nikitahatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller , Jasmine Brown, Kori Green, Maxine

March 07, 2019

Dealership Rating
Employee Rating

Serra Volkswagen got my car in for service at closing Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. More

by Cmccarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amanda

Dealership Inventory (82 Vehicles)

new 2023 Volkswagen Taos car, priced at $30,006
2023 Volkswagen Taos
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $37,615
2024 Volkswagen Tiguan
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Taos car, priced at $32,020
2024 Volkswagen Taos
new
Blue Dusk exterior
Unknown
All-wheel Drive
used 2013 Volkswagen Beetle car, priced at $13,599
2013 Volkswagen Beetle
used
Brown exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $38,251
2024 Volkswagen Atlas Cross Sport
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
new 2023 Volkswagen Arteon car, priced at $40,780
2023 Volkswagen Arteon
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive