Joshua Marquis | Page 21

My experience with Josh Marquis in the service department It's always a pleasure dealing with Josh on any problems I have with my automobile. He is very professional and courteous, and goes out of his way to It's always a pleasure dealing with Josh on any problems I have with my automobile. He is very professional and courteous, and goes out of his way to solve the problem. I'm always confident the problem with my automobile will be resolved. More

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35,000 mile inspection Made the appointment the day before. Got right in and was met by Barry and handed off to Josh the service advisor. They were both excellent to deal Made the appointment the day before. Got right in and was met by Barry and handed off to Josh the service advisor. They were both excellent to deal with, friendly and professional. They set me up with a very nice loaner and told me when the car would be ready. Overall excellent experience. More

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Great Service and Quality Work Customer service and quality of work is excellent. The entire team is professional and courteous. Thank you, Josh, for making routine oil changes an Customer service and quality of work is excellent. The entire team is professional and courteous. Thank you, Josh, for making routine oil changes and other maintenance easy and enjoyable. More

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Car service Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, co Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, courteous and always goes the extra mile to ensure we have the best experience. More

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Concierge Delivery is a must John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was all about the service experience, as usual superb service. More

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Excellent service! Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change and get 3 followup emails and 2 phone calls. They've improved greatly since that time. Josh was great to work with. The emphasis was all on what I needed, not what they'd been told to sell. I wouldn't hesitate to recommend this service center. More

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Always and consistently excellent. Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is appropriate and in my best interest. More

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Service department excelence Great staff, friendly service. What ever it takes to get the job done in a timely manner is their motto. Service tech Josh is very cooperative and out Great staff, friendly service. What ever it takes to get the job done in a timely manner is their motto. Service tech Josh is very cooperative and outgoing. This is one of the best dealerships to deal with iv'e ever been to. Great leadership. Charlie B More

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Service Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I v Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I visit! I will enjoy my next lease when it comes due. More

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Josh Marquis top notch helpful Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehi Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehicle which they did! It's covered under warranty so I appreciate them being so thorough. Josh marquis my service advisor was excellent and knowledgeable and even talked to the dealer I bought the car from. Waiting area comfortable with great cars to look at. I do hear of these Lexus vehicles having leaking steering racks constantly even though there's no obvious signs which I find strange though. My last Lexus they told me the same thing but I kept the car another year and steering remained fine. is this a real issue or does Lexus have a lot of extra steering racks out back they want to sell?? More

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