Joshua Marquis | Page 21

Great Service and Quality Work Customer service and quality of work is excellent. The entire team is professional and courteous. Thank you, Josh, for making routine oil changes an Customer service and quality of work is excellent. The entire team is professional and courteous. Thank you, Josh, for making routine oil changes and other maintenance easy and enjoyable. More

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Car service Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, co Josh Marquis is an outstanding service consultant that is a pleasure to work with when we bring our vehicles in for service. Josh is professional, courteous and always goes the extra mile to ensure we have the best experience. More

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Excellent service! Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change Years ago, when I first had service at Bedford Lexus, I was not impressed. Good service, but too much emphasis on sales. I'd go in for an oil change and get 3 followup emails and 2 phone calls. They've improved greatly since that time. Josh was great to work with. The emphasis was all on what I needed, not what they'd been told to sell. I wouldn't hesitate to recommend this service center. More

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Concierge Delivery is a must John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was John, my pick-up/delivery driver was incredibly thorough and thoughtful. It's tough to give up your car for the day but he made it easy. Josh was all about the service experience, as usual superb service. More

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Always and consistently excellent. Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is Josh, Laurie and the rest of the team provide extremely convenient, honest and reliable service. I always feel as though the service recommended is appropriate and in my best interest. More

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Service department excelence Great staff, friendly service. What ever it takes to get the job done in a timely manner is their motto. Service tech Josh is very cooperative and out Great staff, friendly service. What ever it takes to get the job done in a timely manner is their motto. Service tech Josh is very cooperative and outgoing. This is one of the best dealerships to deal with iv'e ever been to. Great leadership. Charlie B More

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Service Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I v Great friendly experience always! Good feedback about the service observations and suggestions for future! Great atmosphere to walk into each time I visit! I will enjoy my next lease when it comes due. More

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Josh Marquis top notch helpful Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehi Brought in my recently purchased used Lexus from another dealer for a state inspection. A dealer would in my opinion go through EVERYTHING on the vehicle which they did! It's covered under warranty so I appreciate them being so thorough. Josh marquis my service advisor was excellent and knowledgeable and even talked to the dealer I bought the car from. Waiting area comfortable with great cars to look at. I do hear of these Lexus vehicles having leaking steering racks constantly even though there's no obvious signs which I find strange though. My last Lexus they told me the same thing but I kept the car another year and steering remained fine. is this a real issue or does Lexus have a lot of extra steering racks out back they want to sell?? More

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Key replacement I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to get out of providing it for me. They finally told me to go to Ira, get a key made and they would reimburse me. Ira made everything very easy. The appointment was a breeze. Josh Marquis was super nice and helpful! He explained that a little annoyance with the stereo, would still be covered under warranty. I plan on bring my car now to Ira. Quick, great service, immaculate waiting area. Thanks!! More

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Prevenitive maintenance Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill th Josh does a great job. I was in and out in the expected amount of time. Why do I have to have a minimum amount of words? If I take the time to fill this out you should accept what I submit. If this doesn't change I won't be submitting again . Thanks More

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