Joshua Pallo
Joshua Pallo at Kendall Hyundai

Joshua Pallo | Page 12

Service Advisor

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.3
126 Reviews
4.3

126 Reviews

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126 Reviews of Joshua Pallo

June 05, 2024

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Employee Rating

Josh was efficient and courteous. My vehicle was finished in a timely manner. Josh explained to me what was recommended to be on the next time i brought my car in for service. I appr More

by LSP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Kendall Hyundai responded

Thank you for the kind words for Josh and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

June 02, 2024

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My experience was quick and easy same day service. Was able to book an appointment within days and not weeks. Friendly service personnel. Expensive but necessary repairs. More

by ROMELCZ
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Recommend Dealer
Yes
Jun 03, 2024

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

June 02, 2024

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I really didn't like the service, the attendant wasn't friendly, didn't provide transportation back home, I didn't know it was really the problem, first I left for 10 days and the car was listed before, i More

by yordanyscollado
Service Price Transparency
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Recommend Dealer
No
Jun 06, 2024

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 02, 2024

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The personnel at the dealership were kind and helpful, and took care of all that my car needed More

by laurazim2
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Recommend Dealer
Yes
Jun 03, 2024

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2024

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Josh was helpful and proactive. I appreciated his taking the time to answer my questions and to provide options. More

by FENSTERCAROL
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Recommend Dealer
Yes
May 30, 2024

Kendall Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you for choosing Kendall Hyundai, we look forward to having you as a valued customer for many years to come!

May 27, 2024

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Been doing business here for years. I am always treated like a VIP which says a lot because I am VIP and usually get treated very well so you all are up to par! Thank you for years if w More

by devyn99
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Recommend Dealer
Yes

Other Employees Tagged: Cesar!!!♡♡♡

May 30, 2024

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

May 27, 2024

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Josh was such a huge help. He got my car in and out of the dealer in less than 4 hours! I’ve never had such a short time waiting when I’ve left my car. Thank you, Joshua! More

by cristie113
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2024

Kendall Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 27, 2024

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Well, I had the chance to come here and be told and lied to about my car being done in 2-4 hours of a simple recall. I had to cancel many errands and things in my life that day simply because there’s only 1 More

by brandon.v728
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Recommend Dealer
No
Jun 02, 2024

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 26, 2024

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The service is great. Josh was so sweet! I love my Hyundai Venue! Thank you! More

by BRENDACHADWELL
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Recommend Dealer
Yes
May 29, 2024

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear Josh was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2024

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When someone hates their job customers can tell, made me want to consider using other location next time More

by Sambuca1970
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Recommend Dealer
No
Jun 01, 2024

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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