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Joshua Pallo

Overview Reviews (126)

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Joshua Pallo

Joshua Pallo | Page 3

Service Advisor

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.3

126 Reviews

Overview Reviews (126)

4.3

126 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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126 Reviews of Joshua Pallo

September 27, 2024

Dealership Rating

Employee Rating

Great job Adrian, Walein and Josh. Thank you Guys for the outstanding service. Best of luck Thank you Guys for the outstanding service. Best of luck More

by brina232009

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Garcia

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Sep 28, 2024 -

Kendall Hyundai responded

Brina, Thank you so much for your wonderful review! We are thrilled that Adrian, Josh, and our team had the opportunity to provide you with great service. We thank you for choosing Kendall Hyundai!

September 27, 2024

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Employee Rating

The Mechanic try To charge Me 5000 Dollar To Change My Radiator. He also said my car Warranty is not Good anymore because he thought my car was crashed. When i Explain to him that it was not crashed at al Radiator. He also said my car Warranty is not Good anymore because he thought my car was crashed. When i Explain to him that it was not crashed at all. He started to You argue with me. My whole Expirience Was Really Bad. He also said My Word Means Nothing To The dealership. More

by luizfernandez1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 30, 2024 -

Kendall Hyundai responded

Luiz, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2024

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My time at the dealer was efficient and the employees are always kind and helpful. always kind and helpful. More

by KARSIRV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Humberto Hernandez Sieza

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Sep 26, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

September 25, 2024

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Employee Rating

My car was kept for too long without being looked out and communication was not always great. I do not like that I make an appointment and that means the deal ship looks at the car 3 days later. The issue wa communication was not always great. I do not like that I make an appointment and that means the deal ship looks at the car 3 days later. The issue was misdiagnosed causing even further delay. At one point I requested to speak with the service manager and never received a return phone call. More

by Dcirino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 29, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 22, 2024

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Employee Rating

A los trabajadores no les importa dar buen servicio al cliente.mala atención y falta de Comunicación hacia el cliente cliente.mala atención y falta de Comunicación hacia el cliente More

by YANDER44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Humberto Hernandez Sieza

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Sep 26, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 21, 2024

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Fantastic service and excellent attention to details and needs! Handled my query for being locked out of my car. needs! Handled my query for being locked out of my car. More

by TONY.BRYANTH59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lazaro Camejo

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Sep 22, 2024 -

Kendall Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kendall Hyundai, Tony, we look forward to having you as a valued customer for many years to come!

September 20, 2024

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Employee Rating

Hyundai needs better service advisor that is fluent in English and Spanish. Also the advisor needs to be more professional and every one needs to be knowledgeable. English and Spanish. Also the advisor needs to be more professional and every one needs to be knowledgeable. More

by TANYA305

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Powell , Nick is the best advisor now but they continue to loose good advisor due to pay that I was told by advisor

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Sep 22, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, Tanya, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 20, 2024

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I've purchased my 2022 Elantra from this location and have taken it for service here as well, each time has been a pleasant experience. have taken it for service here as well, each time has been a pleasant experience. More

by NICMAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2024 -

Kendall Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2024

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Employee Rating

The staff at Kendall Hyundai are always friendly and attentive.. I am treated well and my car is well taken care of. attentive.. I am treated well and my car is well taken care of. More

by tanyasanchez1015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tanya, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2024

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Employee Rating

The person who was taking care of my car was very nice and I feel very comfortable dealing with him. Every body was very nice. 😃 and I feel very comfortable dealing with him. Every body was very nice. 😃 More

by DAISYDVERNA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Humberto Hernandez Sieza

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Sep 20, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.