Joshua Pascual | Page 14

Great as always I always receive great customer service. David is always helpful with my questions or problems with my car and is great with giving me updates when my I always receive great customer service. David is always helpful with my questions or problems with my car and is great with giving me updates when my car is in service. More

by angelicahorta Verified Customer Verified Customer

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service on steering had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even when i was already present letting him hear sound or naybe he refuse to hear the sound. More

by BENJO113 Verified Customer Verified Customer

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Excellent car purchase process I have just finished purchasing my 2nd RX 350 SUV from Mr. TITO J. DeLeon Jr. My first car purchase was in October 2015 and my most recent purchase wa I have just finished purchasing my 2nd RX 350 SUV from Mr. TITO J. DeLeon Jr. My first car purchase was in October 2015 and my most recent purchase was on February 8, 2019. Mr. Deleon rendered the highest quality of customer service to my wife and I in all aspects of the car purchase process. Mr. Deleon’s customer service was highlighted by an attitude of excellence in friendliness, timeliness and being courteous and respectful of our wishes and questions. I would highly recommend Mr. Deleon for your next car purchase. I will surely go back to “my friend” Tito got my next car purchase. I can assure you that Mr. Deleon will meet all of your needs and not disappoint you in any way. Go Lexus of Henderson! More

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Every experience has been professionally handled and w utm My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David d My visit started out and survey and ended as a new lease. Every experience has been professionally handled and with the utmost courtesy. David delivers awesome service and customer service is a priority rating is Definitely a 10+. He also takes care of an older Lexus I have and keeps it running great! My lease was coming to an end and I thought seriously about leaving Lexus and going with a lesser vehicle; I mentioned it to David and he said let’s talk a minute and we walked out to the sales floor and by the afternoon I was in a new lease handled by another kind young man by the name of Martel. Martel was terrific. According to someone passing by he should have been gone but he stayed patiently with me, it must have been almost 10 pm. He walked around the vehicle and found two black marks and immediately took it back to the shop to make sure it was something that could be rub out. He stress I needed to be happy. I asked a lot of questions and addressed them . I would purchase from Martel again and or refer him to others. My experience was a 10+ “It had to be” as this is my 3rd lease with you & I own 2 older models Wanda Hudson PS I was working with a group of ladies that were helping with a cancer walk and I’m must also say that Craig GM donated cases of water to help us out. The Henderson Lexus is the best Thousand Oaks CA is where we purchased Our first Lexus in 2000 Service was good but doesn’t compare to Henderson Lexus Thanks!!!! More

by hudsonwan Verified Customer Verified Customer

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Service experience Everything was very good except for one back mirror that was left dirty.Receptiom and delivery were outstanding as well a timing , as well as the expl Everything was very good except for one back mirror that was left dirty.Receptiom and delivery were outstanding as well a timing , as well as the explanations provided More

by MMOHARPONCE Verified Customer Verified Customer

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A happy customer Everyone there made my first Lexus purchase really wonderful. Martrell was amazing, finance people were fantastic also. Service was great also. I’d de Everyone there made my first Lexus purchase really wonderful. Martrell was amazing, finance people were fantastic also. Service was great also. I’d definitely refer people there and would even buy another car from you guys when I’m ready:) More

by GREENCHIX2 Verified Customer Verified Customer

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Satisfied Customer We were treated with the utmost respect We were happy with the negotiation and we arrived at a figure that we were satisfied with so we bought a new We were treated with the utmost respect We were happy with the negotiation and we arrived at a figure that we were satisfied with so we bought a new car instead of a used one More

by LGGGO Verified Customer Verified Customer

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Great Experience Everything went very well and very smooth. Everyone was easy-going and did not pressure at any time. This was our second experience buying a vehicl Everything went very well and very smooth. Everyone was easy-going and did not pressure at any time. This was our second experience buying a vehicle there and everything was just great just like the first one. More

by richardbwmn Verified Customer Verified Customer

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