Joshua Scudder
Joshua Scudder at Olathe Dodge Chrysler Jeep RAM
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Joshua Scudder | Page 3

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.6
93 Reviews
4.6

93 Reviews

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93 Reviews of Joshua Scudder

May 15, 2024

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There should be no way it should take 2 hours and 30 minutes to perform a oil change Joshua told me it should take 1 hour and 30 minutes still way to long. They had me go back to show them where t More

by sg1957vw
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Recommend Dealer
No
May 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the delay you experienced during your oil change. We understand how valuable time is and we aim for efficiency in all our services, so it's disappointing to know that this was not reflected in your visit. Your feedback will be used as a tool for improvement and we'd like to discuss this further with you if possible. Please feel free to reach out at any time. Thank you, Tony Acock - Service Manager - 9137803700

May 15, 2024

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I was a little worried after reading some of the negative reviews. But the service department went above and beyond. Joshua was especially helpful when I picked up my vehicle. He took extra time to explain s More

by l8990maxwell
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Shull

May 16, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that our service department, especially Joshua, exceeded your expectations and provided you with a great experience at Olathe Dodge Chrysler Jeep Ram. We appreciate the positive feedback and look forward to assisting you in all future needs!

May 09, 2024

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Very friendly and detailed about the process . Informed me of work the should be done in the future. More

by mrive25
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Recommend Dealer
Yes
May 10, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reviewing your recent visit here at Olathe Dodge Chrysler Jeep Ram! We're happy to hear our team provided you with helpful service and we look forward to seeing you again in the future. Take care!

May 08, 2024

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I’ve been taking my 2020 jeep wrangler to this dealership since we moved to the Olathe area 3 years ago. They have always been great to do business with and this last visit was definitely no exception. Joshu More

by BruceH.
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Recommend Dealer
Yes
May 09, 2024

Olathe Dodge Chrysler Jeep RAM responded

Bruce, it's great to know that Joshua and our team at Olathe Dodge Chrysler Jeep Ram have consistently provided you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

May 07, 2024

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
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Recommend Dealer
No
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 07, 2024

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Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 07, 2024

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Very good communication with him at the Olathe Jeep store. Was in and out in 1.5 hours. More

by LESLEY_GAMMILL
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Lesley, we're happy to hear our Olathe Dodge Chrysler Jeep Ram team provided you with an efficient experience! Please don't hesitate to reach out if we can be of service again in the future!

May 07, 2024

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Very friendly and very professional, did an Excellent job telling me about the services provided. More

by nick@brooksideoptical.com
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

May 07, 2024

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Joshua was excellent! He was polite, professional,, explained things so I could understand them. Awesome! More

by jlcormack
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thanks for the review! We're glad to know Joshua provided excellent service at Olathe Dodge Chrysler Jeep Ram. Your feedback is much appreciated!

May 07, 2024

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Took close to 3 hours which seemed quite long. I woul not recommend waiting on service. More

by Jeff.Minelli
Recommend Dealer
Yes
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Jeff, thank you for the review. We apologize for the long wait you experienced during your recent visit and hope you'll allow us the opportunity to provide you with more efficient service in the future. Respectfully, Tony Acock - Service Manager - 9137803700