Joshua Smith
Joshua Smith at Tri-Cities Chrysler Dodge Jeep Ram

Joshua Smith

Service Manager

Tri-Cities Chrysler Dodge Jeep Ram

869 E Stone Dr
Kingsport, TN 37660

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of Joshua Smith

March 13, 2026

Dealership Rating
Employee Rating

Had first oil change on jeep everything went great and service representatives were very friendly and knowledgeable More

by cbkitty63
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2026

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee L’s first oil change. We’re glad our team’s friendliness and expertise made the experience smooth. Joshua and the rest of our crew look forward to helping you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

February 28, 2026

Dealership Rating
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Josh always take care of every need that out vehicles need. We were given a loaner car during the time our car was being serviced. More

by r.greenlee
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

Dealership Rating
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They are crooks, they gave maintenance plan when jeep was bought then took it back More

by JENNIE6648
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Recommend Dealer
No

Other Employees Tagged: Daniel O'Dell

February 23, 2026

Dealership Rating
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They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. More

by 3HURDS
Service Price Transparency
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Recommend Dealer
Yes

February 22, 2026

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I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by More

by TERRYCOFFEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Howard

January 01, 2026

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Employee Rating

Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. More

by Elizabeth
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Recommend Dealer
No

Other Employees Tagged: James Graves, Daniel O'Dell

January 01, 2026

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The people there are polite, respectful, and well mannered, and there for your needs and answer my questions that I had. More

by TERRY.KELLAM1
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Recommend Dealer
Yes

December 23, 2025

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Great service very attentive to needs and making dreams come true so glad for the team over at Tri Cities More

by JAMESJELLISON
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Recommend Dealer
Yes

December 10, 2025

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I absolutely hated that we had to spend all afternoon and evening buying a vehicle. More

by OCCUPYHARTLEY
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Recommend Dealer
Yes

November 26, 2025

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Fast and friendly service. I was treated great. Nice facilities, clean waiting room. Thank you. More

by RQUALLS0
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Recommend Dealer
Yes
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