Joshua Ware | Page 15

Margarita was my service manager who went above and beyond providing me with excellent service on my 2013 Jeep Cherokee. She was patient, kind and most helpful in handling all concerns about my 4 wheel beyond providing me with excellent service on my 2013 Jeep Cherokee. She was patient, kind and most helpful in handling all concerns about my 4 wheel drive problem. When I went to pick up my Jeep upon completion- I found a large scratch on the right front bumper that was not there when I brought it in. Margarita took responsibility for the scratch happening while at the dealership and I appreciated her honesty greatly. Cleon then came out and inspected the scratch and took care of the problem immediately. He then offered to wash the Jeep and upon completion I was on my way in a clean, safe and reliable car once again. I thank all at Chrysler Jeep Dealership for their patience, helpfullness and honesty. It was a pleasure doing business with you. More

by MERMAID1122 Verified Customer Verified Customer

Print

Nice clean environment. Best to have an appointment. As of today I have not had any issues. Best to have an appointment. As of today I have not had any issues. More

by ms.april69 Verified Customer Verified Customer

Print

Service was very good and done in a timely manner. I did not get the names of any I met, but I was pleased with the results. I did not get the names of any I met, but I was pleased with the results. More

by catrexler Verified Customer Verified Customer

Print

Service department Joshua agent was very professional and gave stellar service. He was very patient, knowledgeable and explained service and process very well. gave stellar service. He was very patient, knowledgeable and explained service and process very well. More

by RUSHELKARLHUBERT1 Verified Customer Verified Customer

Print

Mr. Johnson took good care of me. Had an 0800 appointment and didnt have to wait on my vehicle long. The fixed thr issue quick. appointment and didnt have to wait on my vehicle long. The fixed thr issue quick. More

by EDBRLBWRB Verified Customer Verified Customer

Print

They charged me $1000 for a repair that did not fix the problem. I was told it was a evap system failure and would need new parts that would cost $1000 dollars. The check engine light came back on 3 days l problem. I was told it was a evap system failure and would need new parts that would cost $1000 dollars. The check engine light came back on 3 days later. I took the truck to autozone instead because if I took the truck back to the dealership it would cost me another $300 dollars just to have them look at it again. Autozone said it was the same failure and recommended me a new gas cap, which fixed the problem. Would not recommend going to this dealership for anything other than an oil change. More

by brandonallan479 Verified Customer Verified Customer

Print

Truck has been in the service department since May for a manufacturers warranty issue… Truck was misfiring on multiple cylinders and the issue was never corrected… I was told they were going to stop giving manufacturers warranty issue… Truck was misfiring on multiple cylinders and the issue was never corrected… I was told they were going to stop giving me loaner vehicles and that the vehicle was repaired… Took the vehicle home in a very first night the light started flashing on and off and the vehicle sputtered and shut off… Also one of the technicians exceeded 85 miles an hour and my vehicle which can be confirmed by LoJack More

by mjacob0 Verified Customer Verified Customer

Print

Awesome service and speedy. 1 suggestion. A program to get parts and our labor discount. I like the direction you are going. Stick around, we need Jeep /Dodge experts in the n 1 suggestion. A program to get parts and our labor discount. I like the direction you are going. Stick around, we need Jeep /Dodge experts in the neighborhood. Discount coupons are very nice.😁 More

by COLEAD.TIME Verified Customer Verified Customer

Print

I had 4 new tires installed. They honored their advertised special, buy 3 and get the 4th for 1 dollar.good service. They honored their advertised special, buy 3 and get the 4th for 1 dollar.good service. More

by SPAPKEY Verified Customer Verified Customer

Print

Service was performed in a timely manner and to my satisfaction. Very organized and clean. satisfaction. Very organized and clean. More

by JIM.JOHNSON128 Verified Customer Verified Customer

Print