Joshua Ware | Page 14

Jermaine in service and April in parts were both great! This is the 3rd set of tires I have purchased recently Thank you! Jim Smithfield This is the 3rd set of tires I have purchased recently Thank you! Jim Smithfield More

by JIMHASSELL Verified Customer Verified Customer

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Great service department. All the staff is friendly and very knowledgeable. Highly recommend to anyone! All the staff is friendly and very knowledgeable. Highly recommend to anyone! More

by Mopar Verified Customer Verified Customer

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My appointment was at 1:30pm yet it took two hours and twenty minutes to finish. When i got in my car after the oil change it smelled a lot like oil. When i finally got home there was smoke coming out my twenty minutes to finish. When i got in my car after the oil change it smelled a lot like oil. When i finally got home there was smoke coming out my car. My husband checked it out and it looked as if oil was spilled and it was tried to be covered up by them washing the engine. Not happy at all with the service. More

by EVOLUTION85MARIN Verified Customer Verified Customer

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I had an outstanding experience at Southern Dodge in Newport News. The entire team was professional, friendly, and made the buying process quick and stress-free. I ended up purchasing two vehicles becau Newport News. The entire team was professional, friendly, and made the buying process quick and stress-free. I ended up purchasing two vehicles because of how great the service was and the quality of the deals they offered. Everyone I worked with was knowledgeable and honest—no pressure, no gimmicks, just straight answers and a real willingness to help. They made sure both vehicles were detailed, fueled, and ready to go, and followed up afterward to make sure everything was perfect. If you’re looking for a dealership that truly values its customers and delivers on its promises, I highly recommend Southern Dodge of Newport News. I couldn’t be happier with my experience and my new vehicles! More

by WADEKGARNETT Verified Customer Verified Customer

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It was a mis step from the beginning. I now have a JEEP with a FIAT radio and the back up camera was not connected. I did NOT get anywhere near my money's worth. I am Extremely dissatisf I now have a JEEP with a FIAT radio and the back up camera was not connected. I did NOT get anywhere near my money's worth. I am Extremely dissatisfied More

by mrlarson Verified Customer Verified Customer

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Jermaine is always on point with his service. Never had a bad experience working with him. Quick in and out especially with appointments. Never had a bad experience working with him. Quick in and out especially with appointments. More

by victorshiver84 Verified Customer Verified Customer

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Service was performed on schedule. Team did an excellent job getting the vehicle in the shop for service and out in a reasonable time. Team did an excellent job getting the vehicle in the shop for service and out in a reasonable time. More

by RON.SHARP Verified Customer Verified Customer

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Service department has improved. I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil cha I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil change and state inspection. It took over 2 hours and I had an oil leak where they only hand tightened the oil filter. More

by GLENNELL6 Verified Customer Verified Customer

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They always prioritize my time and service my vehicles efficiently with a quick turnaround d time. Deal with confidence! efficiently with a quick turnaround d time. Deal with confidence! More

by Separationdrmr84 Verified Customer Verified Customer

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Great service and comfort while waiting for the completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over th completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over the dealership’s grounds were friendly and engaging when asked questions about products or services. More

by JONES.GAVIN Verified Customer Verified Customer

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