Joshua Ware | Page 17

Service department has improved. I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil cha I had appointment for 10am was completed 10:40 state inspection. This was a great improvement from my July appointment for my charger for an oil change and state inspection. It took over 2 hours and I had an oil leak where they only hand tightened the oil filter. More

by GLENNELL6 Verified Customer Verified Customer

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They always prioritize my time and service my vehicles efficiently with a quick turnaround d time. Deal with confidence! efficiently with a quick turnaround d time. Deal with confidence! More

by Separationdrmr84 Verified Customer Verified Customer

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Great service and comfort while waiting for the completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over th completion of my oil change and inspection. There was no pressure applied about other services that I didn’t have time for and the people all over the dealership’s grounds were friendly and engaging when asked questions about products or services. More

by JONES.GAVIN Verified Customer Verified Customer

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Appointment response on time. Service quick. Finished product delivered without any problems. Very pleased overall. Service quick. Finished product delivered without any problems. Very pleased overall. More

by dbousa1 Verified Customer Verified Customer

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I brought my truck. in for turning on the Lojack service that was provided and found that they had scheduled my appointment incorrectly. (For March of next year. ) luck in for turning on the Lojack service that was provided and found that they had scheduled my appointment incorrectly. (For March of next year. ) luckily they were able to resolve the issue. Took a little long (as they were probably not expecting me.that day. More

by JASON.DANIELS33 Verified Customer Verified Customer

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Was able to work with me on price since I only had the vehicle eleven and a hall month’s. Cannot complain, everyone I met was courteous. vehicle eleven and a hall month’s. Cannot complain, everyone I met was courteous. More

by maryjean71 Verified Customer Verified Customer

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Fast service I showed up 15 minutes late and they still help me out. Awesome help me out. Awesome More

by flashingstar532 Verified Customer Verified Customer

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This was my third time getting service there, their customer service and timelines is always poor. If I schedule to come in for an oil change and let them know ahead of time that I have to wait for my customer service and timelines is always poor. If I schedule to come in for an oil change and let them know ahead of time that I have to wait for my vehicle; they tell me it will be done in an hour and make me wait three hours - that’s just prep service. More

by goodestone87 Verified Customer Verified Customer

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Great service and communication Joshua is always helpful never no issue when I come to this dealership never no issue when I come to this dealership More

by roevans814 Verified Customer Verified Customer

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Estimate was prompt, but not much of an explanation. Took 5.5 hours to talk to service manager. Parts prices quote 150% of Mopar. Chose to tow to a different mechanic, guaranteed price w OEM parts $1700 Took 5.5 hours to talk to service manager. Parts prices quote 150% of Mopar. Chose to tow to a different mechanic, guaranteed price w OEM parts $1700 instead of $4000. Service director utterly unconcerned by difficulty contacting ANYONE to discuss the $4K repair. More

by Hilary S N Verified Customer Verified Customer

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