Very nice and I felt comfortable and determined that I
was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
was getting my vehicle. Great place to get a vehicle. I am extremely satisfied with the service I received.
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by shyntai
Verified Customer
Verified Customer
Sep 13, 2025 -
Russ Darrow Mitsubishi responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Good communication through the entire process.
Handled all questions virtually and was able to make a purchasing decision quickly due to this
Handled all questions virtually and was able to make a purchasing decision quickly due to this
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by Jeiderun262
Sep 11, 2025 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Darion Mcmiller
darion.mcmiller@russdarrow.com
The staff was awesome and friendly.
My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a
My only complaint is that there was only 1 key fob for the car and we did not find this out until we were ready to drive the car home. I think for a vehicle this new (2024), they should have offered to buy a second key fob. I called around and found one for just over $200, but the dealership did not offer to pay for this.
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by trishjensen.25
Verified Customer
Verified Customer
Sep 12, 2025 -
Russ Darrow Mitsubishi responded
Trish, thank you for providing this feedback. We apologize for not providing you with an exceptional sales experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Hes a great sells men im glad it was the one to help me.
Thanks
Thanks
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by mr.jjohnson.1982
Sep 08, 2025 -
Russ Darrow Mitsubishi responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Was faster and much easier process .
They got me in something nice and affordable price
They got me in something nice and affordable price
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by Tweapon21
Sep 01, 2025 -
Russ Darrow Mitsubishi responded
Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!
Darion Mcmiller
darion.mcmiller@russdarrow.com
Only 1 key fob and we didn't learn this until we were
ready to walk out the door. I was quite upset about this because a new key fob will run upwards of $300. For a 2024 car, I expected 2 key fobs, or, t
ready to walk out the door. I was quite upset about this because a new key fob will run upwards of $300. For a 2024 car, I expected 2 key fobs, or, they should have offered to pay for it. Had i known this up front, I would have asked the dealer to provide this. When I asked about it, there was no offer to help or pay for it.
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by trishjensen.25
Aug 21, 2025 -
Russ Darrow Mitsubishi responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Sep 04, 2025 -
trishjensen.25 responded
I have not heard back from anyone since I provided you with my email address. I will respond privately with my phone number and email (again).
Fast and easy experience.
Price range could have been better. Process was seamless and fast!
Price range could have been better. Process was seamless and fast!
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by Sean M.
Verified Customer
Verified Customer
Aug 14, 2025 -
Russ Darrow Mitsubishi responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi.
Darion Mcmiller
darion.mcmiller@russdarrow.com
I left home at 12noon to run errands , ny 5pm i was the
owner of a 2024 Mitsubishi mirage. Joshua was very patient and also knowledgeable. He made this experience very good. I’ll send all my friends to him
owner of a 2024 Mitsubishi mirage. Joshua was very patient and also knowledgeable. He made this experience very good. I’ll send all my friends to him.
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by mildredreeves59
Aug 02, 2025 -
Russ Darrow Mitsubishi responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Very kind and helpful staff, appreciate the patience they
took with helping me find a car.
took with helping me find a car.
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by Rodgersann42
Jul 20, 2025 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Josh Kiscellus
josh.kiscellus@russdarrow.com
We came in to look for a van and found one and came home
the same day with one. Everybody was friendly and nice.
the same day with one. Everybody was friendly and nice.
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by Jim
Jul 17, 2025 -
Russ Darrow Mitsubishi responded
Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi.
Josh Kiscellus
josh.kiscellus@russdarrow.com