Joshua Youngblood | Page 11

Thank you for the doughnut and hot chocolate. Oh, and the services were great too! Oh, and the services were great too! More

by TENNANTC4 Verified Customer Verified Customer

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Joshua was very attentive. Sadly, I will have to take car back into the dealership today as it's not properly repaired. I'm very dissatisfied with my brand new vehicle Sadly, I will have to take car back into the dealership today as it's not properly repaired. I'm very dissatisfied with my brand new vehicle More

by DYNAMITE1208 Verified Customer Verified Customer

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He's friendly, helpful, and explains things well. He checks up on customers every so often. He checks up on customers every so often. More

by KENNYDATO Verified Customer Verified Customer

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Honest, fast, and efficient. I recommend them 100%. Don't hesitate to bring your car in for service. I recommend them 100%. Don't hesitate to bring your car in for service. More

by OLMOMANTILLA Verified Customer Verified Customer

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Joshua was kind, and very prompt. I had a Dr appointment i couldn't miss. He made sure I had time to get there without rushing through traffic. I always enjoy my time at Findlay Kia. I had a Dr appointment i couldn't miss. He made sure I had time to get there without rushing through traffic. I always enjoy my time at Findlay Kia. I feel the safety of my family is in amazing hands! Thank you Joshua. More

by SELENAMARROQUIN33 Verified Customer Verified Customer

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Kind courteous and efficient they took the car right in which was greatly appreciated made the assessments and got right to work. which was greatly appreciated made the assessments and got right to work. More

by SCORPIOSS21 Verified Customer Verified Customer

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Saturday, 11/15/25, I made an appointment for 10:15 AM. I arrived early and greeted promptly. I was told that they would run a diagnostic and let me know what was happening and if it would be ready that da I arrived early and greeted promptly. I was told that they would run a diagnostic and let me know what was happening and if it would be ready that day or possibly need to be kept longer. I was given a voucher to get an Uber, that was appreciated. I received a text message later that day to allow me to receive updates. I reported “start” and received the message that said I was signed up. The only other communication I received was a call from a sales person offering to sell me a new model. Monday I still heard nothing so I called mid day and was told my service agent, Joshua, was off but I could speak with his partner Jose. He had no information on what was going on but assured me Joshua would reach out to me with an update. He was a little dismissive towards me, saying I came in late and was a walk in- both untrue. Tuesday still nothing, so I called again. I was told Joshua was out sick and Jose was unavailable. Wednesday still nothing. I left text and voice messages. Thursday I received text message saying there was other work recommended that needed approval, a gas cap for $309 and air filter for $79. I declined both. (I order both online for less than $10 each and replaced them, without any tools, in 5 minutes. I don’t hear anything more that day. Friday I got a text that my vehicle was ready for pick up. I replied that I was working late across town and would have to come in the morning. I was again given an Uber voucher to pick me up. When I picked up the vehicle I was charged the diagnostic fee. I asked if anything was covered by my warranty. I noted that I was certain that I had purchased an extended warranty. He said it didn’t show up in the system, but that he would check with the financing department and are me that he would let me know, and if there was coverage it would be corrected. I have not heard anything. I have been very disappointed with the poor service, and slow and limited communication. I definitely would consider buying my next vehicle elsewhere. More

by DR.TODDWALDRON Verified Customer Verified Customer

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Findlay Kia is the only place I trust to take my vehicle for maintenance and repairs. for maintenance and repairs. More

by Vicki Verified Customer Verified Customer

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My advisor Nick was awesome! He took care of my issue and got my anti theft software updated on my car. He went above and beyond to ensure it was taken care of and gave me peace He took care of my issue and got my anti theft software updated on my car. He went above and beyond to ensure it was taken care of and gave me peace of mind. Thank you again for your excellent customer service. More

by NBRYANT0414 Verified Customer Verified Customer

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Joshua was Very helpful and courteous and the garage got my vehicle right in and updated me often. Very good service my vehicle right in and updated me often. Very good service More

by MERED1THT0DDRE Verified Customer Verified Customer

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