The exceptional service I received from Austin Subaru reassured me once again that Subaru is a make I can trust. Thanks also for the great coffee and car wash, and for supporting the environment and pets.
"Great buying experience!"
Everyone that we came in contact at this dealership was super helpful and courteous. We weren't big spenders but I feel like we were treated just as if we were buying the best new car on the lot. A particular shout out goes to Brittany Nelson, our sales consultant, who was very personable and professional. She made an impression on me and my kids and made buying my teenage son's first car a joy. We were there on easily the busiest day of their year, one of at least three customers Brittany was working with at that particular time yet she made us feel welcomed and appreciated. I will definitely consider buying from Subaru Austin again on this experience alone.
Another kudos goes to the Barista Josiah Bobbitt who was crazy busy making coffee drinks (good I might add) for all the waiting customers on the busiest day of the year. He did so with a smile. My kids were blown away that Subaru Austin just does that for their customers. You don't see that kind of customer appreciation many places these days. Beats the xxxx out of the help-yourself bad pump coffee and packaged creamer you get at other, bigger, dealerships; dealers who sell trucks three to four times the price of a Subaru. It's the little things.