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Josiah Hermann
Josiah Hermann at Russ Darrow Chrysler Jeep Dodge RAM of West Bend

Josiah Hermann | Page 6

Service Advisor

Russ Darrow Chrysler Jeep Dodge RAM of West Bend

2617 W Washington St
West Bend, WI 53095

Contact Me
4.4
66 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

2 yrs, 4 mos

Specialties & Trainings

Mopar Certified

4.4

66 Reviews

Write a Review

66 Reviews of Josiah Hermann

February 20, 2025

Dealership Rating
Employee Rating

Fast and very thing was great they rotated my tired too and they were very nice More

by tedlauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski, Jordan Seagran , Paul Padron, Miranda Zarling

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Feb 20, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 19, 2025

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Employee Rating

Joshua was thorough and kept good communication about the status of the truck in for repairs. Well done! More

by na13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Your feedback and rating mean a lot to us. We're glad Josiah was able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

February 14, 2025

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Employee Rating

Confusion over what my vehicle was scheduled for- writer seemed unsure of what he was doing More

by Anonymous
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

February 11, 2025

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Employee Rating

It was a very good experience at the dealer ship in west bend thanks Jonathan More

by ALEXAMCGRADY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Schlei, Dennis Wisneski, Jordan Seagran , Paul Padron, Miranda Zarling

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Feb 12, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Alexa, Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

February 03, 2025

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Employee Rating

I will never use this car dealer ever again. Had a scratch in the windshield after I purchased the vehicle they did nothing about it. I will pass this on to all of my friends and family. Very di More

by CODYANDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Blake Cauble, Mitch Darrow, Dennis Wisneski , Justin Hanna, Paul Padron, Miranda Zarling

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Feb 06, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mitchell Darrow mitchell.darrow@russdarrow.com

February 01, 2025

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Employee Rating

Personalized, accommodating service. Recommend several options for tires. Chose Michelin Defender. Was solicited separately to buy my Jeep. Still having conversation. More

by rdk218
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Feb 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

January 31, 2025

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Very professional. Always does a great job and very nice staff. Great service and fast More

by STEPHANIEB.1120
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble, Jonathan Corey, Mitch Darrow, Tony Cesario, Dennis Wisneski , Karen Didier, Justin Hanna, Paul Padron, Miranda Zarling

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Feb 02, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Stephanie, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

January 28, 2025

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Overall Russ Darrow Jeep is a great dealership! We ran into Blake our salesperson and he is awesome! He is always is very approachable and kind. More

by GBERNAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Cauble

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Jan 28, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. Blake and our team appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

January 27, 2025

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Employee Rating

Jo was friendly, professional and efficient. I very much appreciated his help. I always have a great experience when I’m here, the staff are welcoming and knowledgeable. The facilities are well More

by Brianne Hillier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you so much for your kind words, Brianne, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

January 26, 2025

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Employee Rating

They are fast and efficient. Comfortable waiting area and exceptionally friendly people. Definitely worth the trip More

by CACASETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wisneski , Paul Padron, SHAUN WILSON, Miranda Zarling

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Jan 27, 2025

Russ Darrow Chrysler Jeep Dodge RAM of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

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