Always Extremely Helpful!
!!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful
!!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful
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by MARYK1096
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2023 -
Lexus of Arlington responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
My service rep JOSÈ GARCIA is THE reason I bring my 2020
Lexus to Lexus of Arlington for its service needs. JOSÈ GARCIA has always handled any issue with my Lexus. JOSÈ GARCIA is professional, personable, e
Lexus to Lexus of Arlington for its service needs. JOSÈ GARCIA has always handled any issue with my Lexus. JOSÈ GARCIA is professional, personable, empathetic & totally committed to keeping his customer informed at all times. Lexus of Arlington’s JOSÈ GARCIA is the man for all your Lexus’ needs.
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by RAGRINO
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2023 -
Lexus of Arlington responded
It's great to hear that Jose and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!
Recently visited the dealership for two purposes.
First, I dealt with Alex Castro regarding the expiration of my lease. Very personable and professional. Once I told him I was going to purchase th
First, I dealt with Alex Castro regarding the expiration of my lease. Very personable and professional. Once I told him I was going to purchase the vehicle upon termination of the lease, he provided me with all the information I needed to complete the process next month, including the ability to trade in another vehicle as part of the process. Second, I met with Jose Garcia in Service. Had an issue with the rear wiper which was making noise. Like Alex, Jose was very personable and professional. He examined the problem and with the help of the mechanical staff, was able to resolve the problem in a short amount of time. In addition, he took it upon himself to check the remaining life of the brakes (when I was there in June, I was told I would need brakes in short order). He told me I had 3 mm left and that it could wait until my next service appointment in June. No pressure at all. Very satisfied with the people I have encountered at AL. Top notch people and service.
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by Kasz
Service Price Transparency
Jan 19, 2023 -
Lexus of Arlington responded
Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Great job!
Excellent customer service! Would recommend it. Nice waiting lounge! professional people Easy to work with.
Excellent customer service! Would recommend it. Nice waiting lounge! professional people Easy to work with.
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by DMABLAN
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2023 -
Lexus of Arlington responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Friendly faces, helpful staff, job well done and good
coffee or comfortable waiting area on the top of it, glad I have a lexus
coffee or comfortable waiting area on the top of it, glad I have a lexus
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by AGNE_LH
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2023 -
Lexus of Arlington responded
Thank you for taking the time to share your thoughts on working with Josie and our team. We're glad to hear we delivered such a great experience!
This dealership is great and the people are friendly and
professional. I would give more stars, if I could.
If you wish to go, luis is your guy. Highly recommend Lexus of Arlington 👍.
professional. I would give more stars, if I could.
If you wish to go, luis is your guy. Highly recommend Lexus of Arlington 👍.
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by Israel Díaz
Jan 16, 2023 -
Lexus of Arlington responded
Israel, Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Jose my Service Advisor was very helpful and friendly.
Service Dept. in total was awesome.
Service Dept. in total was awesome.
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by Bong
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2023 -
Lexus of Arlington responded
It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!
Service great as expected.
Even checked tire pressures on our other Lexus. Credit card fee Is a disappointment. Really, Lexus?
Even checked tire pressures on our other Lexus. Credit card fee Is a disappointment. Really, Lexus?
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by jloda
Verified Customer
Verified Customer
Service Price Transparency
Jan 08, 2023 -
Lexus of Arlington responded
Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Very professional and courteous service.
Jose from Service Department was excellent, attentive ,explained,answered all quistions
Jose from Service Department was excellent, attentive ,explained,answered all quistions
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by VICOSUSA
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2023 -
Lexus of Arlington responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.
Jose did an awesome job.
He pretty much did the impossible to fix my car. Great guy.
He pretty much did the impossible to fix my car. Great guy.
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by STYLIST9350
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2022 -
Lexus of Arlington responded
Thank you so much for your review! We are so glad that Josie had the opportunity meet your needs and will be sure to let him know. Please don't hesitate to reach out if you need anything else.