Josie Parker
Josie Parker at Auto Park Ford

Josie Parker | Page 6

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Josie Parker

November 01, 2023

Dealership Rating
Employee Rating

Helpful service team, comfortable waiting room, service/repair work is explained after completion, then a car wash! Very happy with Auto Park Ford. More

by KATHYSTOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Jensen

Nov 02, 2023

Auto Park Ford responded

Kathy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2023

Dealership Rating
Employee Rating

I was told on the phone there was no cost for the recall on my vehicle. Then was told there would be a $100 flat rate in addition to other potential charges. More

by Mimartint07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 05, 2023

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 05, 2023

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 13, 2023

Dealership Rating
Employee Rating

Great service. Fast. Reliable. Josie recommended a great service plan that saved money and got the job done. More

by Alley Evola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Auto Park Ford responded

Alley, Thank you so much for your excellent review! We are so glad that Josie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

October 06, 2023

Dealership Rating
Employee Rating

Took my truck in to get a 2nd key programmed and the ford pass connected. Josie Parker was super helpful in getting all this completed for me in a timely manner. I asked about what they clean the dash with a More

by kgrindle73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Auto Park Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josie here at Auto Park Ford.

September 30, 2023

Dealership Rating
Employee Rating

Good reminders on time with service and complete work scope as promised.Car was clean when returned More

by Migagardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs , Dan Tack, John Wade, Sandy Owens

Oct 02, 2023

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2023

Dealership Rating
Employee Rating

This dealership was very clean and the employees were really kind and helpful. We had a very serious issue and it got resolved really fast when all the other dealerships were extremely busy. Definitely h More

by mandeepuppal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Auto Park Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Auto Park Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Aug 16, 2023

mandeepuppal responded

Excellent advice thank you so much auto park

July 21, 2023

Dealership Rating
Employee Rating

She was real informative and looked into the issue! ! Thanks for great service! Glad I switched More

by CJB435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2023

Auto Park Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford, we look forward to having you as a valued customer for many years to come!

July 15, 2023

Dealership Rating
Employee Rating

Awesome service, very professional and helpful. They take care of my vehicle and keep me posted. More

by Jlopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandie Owen, Candy Abbs, Shelby Dilla , Andrew Eger, Travis Gilbert, Chris "CJ" Johnston, Jose Lopez, Dan Tack, John Wade

Jul 16, 2023

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 15, 2023

Dealership Rating
Employee Rating

Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. More

by larryhines1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandie Owen, Candy Abbs, Shelby Dilla , Chris "CJ" Johnston

Jul 16, 2023

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 06, 2023

Dealership Rating
Employee Rating

Motorhome in for two weeks and absolutely nothing done. Had to pick it up drive 40 miles to get windshield replaced. Drive back and another two weeks to get done Not pleased with how long it took Most More

by Kaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris "CJ" Johnston

Jul 09, 2023

Auto Park Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 09, 2023

Auto Park Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jul 09, 2023

Kaz responded

Yes my email is kazpainter2@gmail.com I am sorry also about the service Richard

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