Josue Carchipuendo
Josue Carchipuendo at Empire Ford Inc.

Josue Carchipuendo | Page 2

Salesperson

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
3.4
72 Reviews

I am from Ecuador, speak Spanish and English.

Dealership Experience

8 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

3.4

72 Reviews

Write a Review

72 Reviews of Josue Carchipuendo

May 17, 2023

Dealership Rating
Employee Rating

I love the attention that was given me regarding what my preferences were. I also appreciated that no one tried to bully me into buying a vehicle. More

by chergundersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez

May 31, 2023

Empire Ford Inc. responded

Dear cherfundersen, We try to find the vehicle that just right for our customers. We're so happy to hear that our staff gave you the attention you needed without making you feel pressured to buy. Thank you for your business.

March 30, 2023

Dealership Rating
Employee Rating

Great salesman ! Very fair with my trade in . Honest about the used car I was buying. I would definitely buy another car or truck from them and would recommend that e More

by Christopherpglifort66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2023

Empire Ford Inc. responded

Dear Christopherpglifort66, Thank you so much for your review and for rating Josue with high marks. We so glad to hear that you found Empire Ford to be "very fair" and was a "great dealership!" That means a lot to hear! Thank you for choosing Empire Ford for your vehicle purchase.

January 22, 2023

Dealership Rating
Employee Rating

Had an 8:15 appointment for an oil change. I called at 12:30 and they said they were short techs. That my car still wasn’t in the shop. It was frustrating scheduling and an appointment for a 3 More

by kwright1221
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Juan Bautista-Rodriguez

Jan 30, 2023

Empire Ford Inc. responded

Dear kwright1221, We understand your frustration and we apologize for any inconvenience this may have caused you. We do our best to service our customer's vehicles as quickly and professionally as possible, but there are times that we may be short staffed and the jobs take longer than expected.

December 16, 2022

Dealership Rating
Employee Rating

Josue was very nice and polite and knew his stuff. Faster car buy ever. I’m at 11:30, out at 2:30! Very pleased with my Bronco! More

by broomryder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Cormier

Dec 19, 2022

Empire Ford Inc. responded

Dear Broomryder, Congratulations on your new Bronco purchase!!! We're so pleased to hear that your salesperson, Josue, was "very nice and polite" and that it was the fastest car buying experience you're ever had!!! Thank you for choosing Empire Ford!

October 20, 2022

Dealership Rating
Employee Rating

Very good staff especially Kevin Bancroft and Josue they were very helpful and friendly thanks More

by BARRBUTCH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft

Oct 26, 2022

Empire Ford Inc. responded

Dear Barrbutch1, Thank you for your positive rating and comments about our sales staff, Kevin Bancroft and Josue Carchipuendo. We appreciate your feedback and so pleased that you found them to be "helpful and friendly."

October 18, 2022

Dealership Rating
Employee Rating

Un muy buen trato hacia los clientes se ve que trabajan para ayudarte excelente servicio More

by ovidio132413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Empire Ford Inc. responded

ovidio132413, Gracias por tus comentarios!

October 18, 2022

Dealership Rating
Employee Rating

lo mejor en ventas y mejor en buscar la ayuda y la satisfacion del cliente y lograr sus sueños al ver el cliente Felis en su decision de escojer a Ford Empire Dios los sigua bendicciendo muy agradecid More

by giovannyrod93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2022

Empire Ford Inc. responded

Giovannyrod93, Gracias por su calificación de 5 estrellas y sus comentarios sobre Josué y nuestro concesionario.

October 16, 2022

Dealership Rating
Employee Rating

Empire Ford has The BEST Group of Men and Women on there Staff, that I, Personally have ever Dealt with.. Especially, involving Me buying a car… They will Work with You From Begin to the End.. Plus More👍🏾 More

by gbratts
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pereira, Roberto Perez

Oct 18, 2022

Empire Ford Inc. responded

Dear Gbratts, Your comments really mean a lot! We appreciate your comments that "Empire Ford as the BEST group of men and women on their staff." Thank you so much for your business and we look forward to servicing your vehicle in the future.

Oct 18, 2022

gbratts responded

Thank You So Much for Service 👍🏾

September 01, 2022

Dealership Rating
Employee Rating

Had problems since the first day, bad seller, good guys Roberto, Martin from service and BoB. Son of the owener very arrogant person, had to bring in the car for 3 times. More

by thomasgabriels70
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 13, 2022

Empire Ford Inc. responded

Dear thomasgabriels70, We certainly understand your frustration but your situation had many extenuating circumstances such as the law requiring a translation form since you did not have a valid Massachusetts license as well as taking in your trade in the same condition as it was when it was evaluated. Then the parts that were required to service your vehicle were on back order. We apologize for the inconvenience.

August 13, 2022

Dealership Rating
Employee Rating

Me gusto mucho la atención que nos dieron com papá recomendable feliz con el carro More

by Franky E
Friendliness
Recommend Dealer
Yes
Aug 26, 2022

Empire Ford Inc. responded

Dear Franky E, thank you for your comments, "I really liked the attention they gave us. happy with the car." Obrigado por fazer negócios com a Empire Ford! Thank you for doing business with Empire Ford!

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