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Katie Bessette
17 Reviews
17 Reviews
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17 Reviews of Katie Bessette
July 13, 2026
I’m xx waiting for the car we purchased back in May, just terrible,period terrible,period More
by SandraLee425
Verified CustomerOther Employees Tagged: Kevin Bancroft, Josue Carchipuendo, Danielle Cormier, Nicole DeFreitas, Chelsea Cabral, Rob Collins, Janae Bettencourt, Geovani Alvardo, Kevin Cronan
April 04, 2026
They were short handed of mechanics but managed to complete the workwith a little extra time complete the workwith a little extra time More
by baer123
Other Employees Tagged: Brian Santos , Drew Bailey, Ashley Couto
March 20, 2026
Austin the Sales guy was a rookie, but he did a great job. His manager was right there to help. Overall a pleasant experience. The pressure to buy additional add on in the finance office was not a pleasa job. His manager was right there to help. Overall a pleasant experience. The pressure to buy additional add on in the finance office was not a pleasant experience. Someone needs to change that formula. It is rather intimidating and high pressure. More
by cmacdonough
Other Employees Tagged: Kevin Pereira
February 22, 2025
Josh is an amazing sales person. Spend time with me after the sale showing me the features and functions. However, the Manager Tyler needs a lesson on how to treat customers. It ruin Spend time with me after the sale showing me the features and functions. However, the Manager Tyler needs a lesson on how to treat customers. It ruined my experience. More
by 54patsfan
Other Employees Tagged: Tyler Torres, Roberto Perez , Joshua Lehmann
February 22, 2025
From the second I pulled in the parking lot I was treated very well. The professionalism was outstanding. From the top down this place is great. The salesman Esteban was a great guy and was not pushy at all. very well. The professionalism was outstanding. From the top down this place is great. The salesman Esteban was a great guy and was not pushy at all. Will definitely buy from them again. More
by dsull40
Other Employees Tagged: Tyler Torres, Roberto Perez , Esteban Ordonez 5 stars.
February 21, 2025
I love owning a Ford. My wife and I both own fords. It was time for me to upgrade my Truck to something newer and more reliable. The sales man McMahon was very knowledgeab My wife and I both own fords. It was time for me to upgrade my Truck to something newer and more reliable. The sales man McMahon was very knowledgeable and helpful. He listened to our needs and wants. We bought a 2021 Ford Escape. We will be referring people to him as well as this dealership. They helped us out and got us into a much better car. More
by bruss373
Other Employees Tagged: Bryce Sewall, Tyler Torres, Robert McMahon
November 16, 2024
This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More
by Angellovesaruba
Other Employees Tagged: Kevin Bancroft, Josue Carchipuendo, Danielle Cormier, Marc Gauthier, Nicole DeFreitas, Chelsea Cabral, Matthew Lewis , Tyrone Caswell, Joshua Lehmann
October 30, 2024
Kevin Bancroft and Roberto Perez worked hard to deliver in a timely manor to accommodate my schedule . Much appreciated Thanks in a timely manor to accommodate my schedule . Much appreciated Thanks More
by tonymazzella
Other Employees Tagged: Kevin Bancroft, Roberto Perez
August 06, 2024
This dealership dropped the ball on a number of things regarding my purchase. It took almost a month to complete this transaction. Given the fact that I purchased this vehicle remotely and did not step fo regarding my purchase. It took almost a month to complete this transaction. Given the fact that I purchased this vehicle remotely and did not step foot into the dealership, should not result any differently than being physically present. The lack of returned phone calls left me wondering if this was a legitimate dealership.When I'd call, i'd get bounced around do different people and I wasn't always notified with whom I was speaking to. When messaging through text, I never knew who I was communicating with. Delivery of the vehicle via "runners" was extraordinary , with Ron and Ken delivering the truck to NY. The downside of this delivery is that I received only one key, no owner's manual, no documentation, such as my purchase invoice/receipt, no credit payment information. Unfortunately I'm really not sure if I could recommend Empire Ford, based on this transaction. The question above about would I recommend this dealership should have a "maybe" box. That I would have been more comfortable selecting. More
by Bartmann3
Other Employees Tagged: Bryce Sewall, Roberto Perez , Juan Bautista-Rodriguez
July 20, 2024
Katie and Rob were great. No pressure. Just answered my questions and helped me make my decision. I was working with two other dealers. Katie and Rob made my decision easy No pressure. Just answered my questions and helped me make my decision. I was working with two other dealers. Katie and Rob made my decision easy to pick the dealership I wanted to buy from. More
by j5858coelho
Other Employees Tagged: Robert McMahon
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