Josue Cruz

Grand Prairie Ford responded

We are delighted to hear that you had a great experience with our sales team. We understand your concerns regarding the finance department, and we appreciate you sharing your honest feedback with us. Your input helps us identify areas where we can continue to improve our service. We value customers like you who take the time to share their complete experience, as it allows us to maintain our strengths while addressing any shortcomings.

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It means so much to hear that our team provided you with professional service in a welcoming environment. We take pride in treating every customer with respect and courtesy, and we're delighted that this came through during your visit. Your kind words about our clean facility and approachable staff truly make our day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

Grand Prairie Ford responded

We are happy to hear about your positive experience with our team. Your recognition of our customer service and knowledgeable staff truly means a lot to us. We strive to provide helpful and informed assistance to every customer who visits us. Your feedback reinforces our commitment to maintaining high standards of service. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

Grand Prairie Ford responded

We are absolutely thrilled to hear that we helped you find the car you wanted! It sounds like you had a wonderful experience with our team, and we're so glad that you felt genuinely cared for throughout the process. Your kind words about feeling supported and helped mean the world to us at Grand Prairie Ford. We truly appreciate customers like you who take the time to share their positive experiences. It's fantastic to know that you love your new car and that you would consider us for your future automotive needs. Thank you for choosing us and for this wonderful feedback!

Grand Prairie Ford responded

We are happy to hear that you received outstanding service and that our team was so helpful in getting you exactly what you were looking for. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that your visit was easy and left you feeling ready to return. We look forward to serving you again in the future and continuing to provide the exceptional service you deserve.

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team members across sales, finance, and service made such a positive impression on you. Your kind words about our helpful and friendly approach mean so much to us at Grand Prairie Ford. We truly appreciate you recommending us to others who might be searching for their next vehicle. It brings us great joy to know that we could provide you with the quality service you deserved throughout your visit.

Grand Prairie Ford responded

Thank you for your review. We understand that finding the right vehicle within your budget and credit situation can require some adjustments to your original plans. It sounds like our team worked with you to find a practical solution with the Explorer that can help you build your credit while still getting you into a quality vehicle. We appreciate that you're taking the steps to work toward your goal of eventually getting that Expedition. Making your payments on time is indeed a great way to strengthen your credit score. We're here to support you on this journey and look forward to helping you reach that goal in the future.

Grand Prairie Ford responded

We greatly appreciate your feedback about your experience with us! It means a lot to know that our team was able to work with you to find a solution that met your needs. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive experience!