Josue Cruz
Josue Cruz at Grand Prairie Ford

Josue Cruz

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.7
147 Reviews

Come here ask for Cruz. I’ll make sure I’ll give the Best Car Buying Experience!!! I am here Mon to Sat 9am to 9pm. Let me know what can I do make your next purchase here at GPF.

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

French French

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4.7

147 Reviews

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147 Reviews of Josue Cruz

November 18, 2025

Dealership Rating
Employee Rating

Symple, profesional & efficient. It was a really good experience i received a professional service since the seller Josue Cruz all the way to Joel. Thank you Grand Prairie ford. More

by yelsoflores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel

November 13, 2025

Dealership Rating
Employee Rating

It was great, very comfortable and he's friendly He was a really good car seller highly recommend More

by franciscomelendez880
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

November 09, 2025

Dealership Rating
Employee Rating

Great with sales horrible in finance but it didn't matter I paid cash Finance lied More

by Texomacal
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Nov 18, 2025

Grand Prairie Ford responded

We are delighted to hear that you had a great experience with our sales team. We understand your concerns regarding the finance department, and we appreciate you sharing your honest feedback with us. Your input helps us identify areas where we can continue to improve our service. We value customers like you who take the time to share their complete experience, as it allows us to maintain our strengths while addressing any shortcomings.

October 31, 2025

Dealership Rating
Employee Rating

Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me. More

by elf31800
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Nov 04, 2025

Grand Prairie Ford responded

We greatly appreciate your positive feedback about your experience with us. It means so much to hear that our team provided you with professional service in a welcoming environment. We take pride in treating every customer with respect and courtesy, and we're delighted that this came through during your visit. Your kind words about our clean facility and approachable staff truly make our day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

October 31, 2025

Dealership Rating
Employee Rating

Good customer service and quite knowledgeable. Done ?? ?? ?? Nobody rates a 5 except Jesus. More

by thurmanvickie45
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

Nov 04, 2025

Grand Prairie Ford responded

We are happy to hear about your positive experience with our team. Your recognition of our customer service and knowledgeable staff truly means a lot to us. We strive to provide helpful and informed assistance to every customer who visits us. Your feedback reinforces our commitment to maintaining high standards of service. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

October 27, 2025

Dealership Rating
Employee Rating

They help me get the car i wanted Really loving person seemed like he really wanted to help us out couldn’t have done it with out there help love the place would get my next car there again in the future More

by soap_214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Grand Prairie Ford responded

We are absolutely thrilled to hear that we helped you find the car you wanted! It sounds like you had a wonderful experience with our team, and we're so glad that you felt genuinely cared for throughout the process. Your kind words about feeling supported and helped mean the world to us at Grand Prairie Ford. We truly appreciate customers like you who take the time to share their positive experiences. It's fantastic to know that you love your new car and that you would consider us for your future automotive needs. Thank you for choosing us and for this wonderful feedback!

October 27, 2025

Dealership Rating
Employee Rating

Best service i got They were really amazing on helping me get what i wanted Easy happy and ready to go back More

by soap_214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Grand Prairie Ford responded

We are happy to hear that you received outstanding service and that our team was so helpful in getting you exactly what you were looking for. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know that your visit was easy and left you feeling ready to return. We look forward to serving you again in the future and continuing to provide the exceptional service you deserve.

October 24, 2025

Dealership Rating
Employee Rating

Good people, very nice and helpful in Sales, Finance and service department, highly recommend checking Grand Prairie Ford out if you are looking for A new or used vehicle More

by VIKTRAN2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team members across sales, finance, and service made such a positive impression on you. Your kind words about our helpful and friendly approach mean so much to us at Grand Prairie Ford. We truly appreciate you recommending us to others who might be searching for their next vehicle. It brings us great joy to know that we could provide you with the quality service you deserved throughout your visit.

October 23, 2025

Dealership Rating
Employee Rating

came for a ford expedition but because of credit score had to go for an explorer to start fresh and work up to expedition is what the salesman said ... just pay ontime and qet credit up to get to that goa More

by RUDYCARREON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2025

Grand Prairie Ford responded

Thank you for your review. We understand that finding the right vehicle within your budget and credit situation can require some adjustments to your original plans. It sounds like our team worked with you to find a practical solution with the Explorer that can help you build your credit while still getting you into a quality vehicle. We appreciate that you're taking the steps to work toward your goal of eventually getting that Expedition. Making your payments on time is indeed a great way to strengthen your credit score. We're here to support you on this journey and look forward to helping you reach that goal in the future.

October 22, 2025

Dealership Rating
Employee Rating

Great service. Worked with me to reach a deal, and allowed me to use my prequalified auto loan from my bank. Jackie was understanding and helpful in reaching a deal More

by JAKEPRITCHARD123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem

Oct 27, 2025

Grand Prairie Ford responded

We greatly appreciate your feedback about your experience with us! It means a lot to know that our team was able to work with you to find a solution that met your needs. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive experience!

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