Josue Cruz
Josue Cruz at Grand Prairie Ford
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Josue Cruz

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
108 Reviews

Come here ask for Cruz. I’ll make sure I’ll give the Best Car Buying Experience!!! I am here Mon to Sat 9am to 9pm. Let me know what can I do make your next purchase here at GPF.

Dealership Experience

6 yrs, 7 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

French French

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4.8

108 Reviews

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108 Reviews of Josue Cruz

May 02, 2025

Dealership Rating
Employee Rating

The dealership was super clean very welcoming and the experience wasn’t stressful at all I went in asking for information came out with a band new truck. More

by benji78592
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

I don't feel that they were upfront on website and salesperson didn't inform us of what features the vehicle had or didn't have after we told them from the beginning what features we were wanting. Als More

by peysenjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Flem

May 02, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

April 26, 2025

Dealership Rating
Employee Rating

Cruz was great and fought for me with what I was asking for. Appreciate it. More

by art.munoz25
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Apr 28, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that Cruz was able to help you and advocate for your needs. We truly appreciate your business and are happy you had a positive experience with us!

April 24, 2025

Dealership Rating
Employee Rating

For most part ,the sales people were concerned and professional and they new what they were doing More

by CATMAMA2663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that our sales team was professional and attentive throughout your experience. We always strive to provide knowledgeable and caring service, and we appreciate you recognizing that. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!

April 13, 2025

Dealership Rating
Employee Rating

They was awesome and very helpful. very happy with The service they gave us.love my truck More

by hurleyjackie68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Grand Prairie Ford responded

Thank you so much! We're glad to hear you had an awesome experience and felt well taken care of. Enjoy your new truck — we hope it brings you many great adventures!

April 06, 2025

Dealership Rating
Employee Rating

Mr. Cruz made the entire process easy and pleasant to have gone through. The process started at the internet site and went from there; the dealership had several people contact me to discuss the vehicle More

by Bigreno62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 08, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We’re so glad to hear that Mr. Cruz helped make the entire process smooth and enjoyable from start to finish. It’s wonderful that our team was able to support you throughout—from the initial online interaction to your in-store visit. We truly appreciate you making the trip to see us, and we're thrilled to know it was time well spent and that you found great value in your purchase. Your feedback means a lot, and we’re here anytime you need us down the road!

March 22, 2025

Dealership Rating
Employee Rating

Dealership staff was helpful and Jose (Joey) was quick to help and assist us while we worked through pricing and discounts More

by AWILSON.IMR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson , Joel

Mar 24, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're glad to hear that Joey was able to assist you with pricing and discounts. If you need anything else, feel free to reach out!

March 14, 2025

Dealership Rating
Employee Rating

Inna is who helped me and she was awesome sauce! She’s a great asset to your sales Team!! I’m not sure who Brandon Flem is, so I didn’t rate him. More

by mrs.laurapedwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Inna and Silvio - I think that’s how you spell his name

Mar 18, 2025

Grand Prairie Ford responded

Thank you for your kind words about Inna! We appreciate your feedback and are glad to hear that she made a positive impact on your experience. Your satisfaction is important to us, and we look forward to serving you again in the future.

March 01, 2025

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Employee Rating

Very good service and great help we loved the dealer the staff was amaizing help More

by KARLANEGRETEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Mar 04, 2025

Grand Prairie Ford responded

Thank you for your kind words about our service and staff. We are thrilled to hear that you loved your experience with us and appreciate your feedback.

February 27, 2025

Dealership Rating
Employee Rating

They were very thorough through the entire process. I knew what vehicle that I wanted and they had it ready for me, and the entire process from start to finish was friendly and easy. More

by JDSOONER33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Grand Prairie Ford responded

Thanks! We're thrilled to hear you had a smooth and friendly experience with us. Our team works hard to ensure everything goes seamlessly. Enjoy your new vehicle!

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