Efficient process to make appointment and check in,
helpful and respectful employees, comfortable waiting area, reasonable wait time.
helpful and respectful employees, comfortable waiting area, reasonable wait time.
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by linwittschen
Verified Customer
Verified Customer
Apr 01, 2024 -
Treasure Coast Lexus responded
We're delighted to know you found our process efficient and the waiting area comfortable at Treasure Coast Lexus. Thanks for sharing your experience with us!
All good, great service & showroom.
Courteous staff. Everything was done on time. Clean environment. So all good
Courteous staff. Everything was done on time. Clean environment. So all good
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by alka.u.khanna
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I don’t remember
Mar 24, 2024 -
Treasure Coast Lexus responded
We're delighted to know you had a great experience at Treasure Coast Lexus! It's fantastic that our team was able to provide timely service in a clean environment. Thanks for the positive feedback!
Josue was friendly, helpful, and knowledgable.
He answered all my questions and listened to my concerns.
He answered all my questions and listened to my concerns.
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by bob-miller
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Treasure Coast Lexus responded
We're glad to know that our team was able to assist you effectively at Treasure Coast Lexus. We always strive for friendly and knowledgeable service, so it's great hearing your positive feedback!
Treasure Coast Lexus treats customers with a great deal
of respect. From quick service to a very comfortable customer lounge,it's an all around 5 star Experience. Mr.Galindo is a very hard worker. Yet he
of respect. From quick service to a very comfortable customer lounge,it's an all around 5 star Experience. Mr.Galindo is a very hard worker. Yet he makes the time to be personable with all his customers. He's very skilled in what he does.
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by 1Nancy
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2024 -
Treasure Coast Lexus responded
Nancy, we're so glad to know you had a 5-star experience at Treasure Coast Lexus! Your kind words about Josue and our team are much appreciated, as is your recognition of the respect we aim to show all customers. Thank you for choosing us!
Fast, Friendly.
Very busy day and yet I was pleasantly surprised at the short time my vehicle was serviced!
Very busy day and yet I was pleasantly surprised at the short time my vehicle was serviced!
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by ALEXM142000
Verified Customer
Verified Customer
Other Employees Tagged:
Josue Trochez Galindo
Mar 22, 2024 -
Treasure Coast Lexus responded
Alex, we're glad to know you had a fast and friendly service experience at Treasure Coast Lexus, even on a busy day! Thanks for your positive feedback. Safe travels in your serviced vehicle!
The price l was charged for my 40,000 mile maintenance
was more than 30% higher than the price quoted on the dealer website. Not good, I felt like they were taking advantage of me.
was more than 30% higher than the price quoted on the dealer website. Not good, I felt like they were taking advantage of me.
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by LAWRENCE.COZZOLINO
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2024 -
Treasure Coast Lexus responded
Lawrence, this feedback is disappointing to receive and does not reflect our commitment to honest, fair and transparent pricing. I would be grateful for the opportunity to speak with you about these concerns directly and clear up any confusion. Please give me a call when you can. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400
Great service, nice people!
I drive up from Jupiter because of the great service. Excellent!
I drive up from Jupiter because of the great service. Excellent!
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by Smsams
Verified Customer
Verified Customer
Other Employees Tagged:
Josue Trochez Galindo
Mar 19, 2024 -
Treasure Coast Lexus responded
We're glad you've enjoyed working with our team! We appreciate your kudos and look forward to seeing you for another great service at Treasure Coast Lexus. Thanks for taking the time to come see us!
Here for the winter season.
Needed regular maintenance service. The only gripe I have is the same for all dealerships, you make an appointment, all you have to do is rotate tire
Needed regular maintenance service. The only gripe I have is the same for all dealerships, you make an appointment, all you have to do is rotate tires. Why do you all take 2 to 3 hours for this type of service. I just don't get it.. other than that, nice dealership and comfortable wait area
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by yves0
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Treasure Coast Lexus responded
We appreciate your feedback and understand where you're coming from regarding the wait time. We strive to provide efficient service at Treasure Coast Lexus, while also ensuring everything is done thoroughly for our customers' vehicles. Thank you for choosing us!
As a loyal South Florida Lexus customer for over three
decades, I've consistently enjoyed excellent service from their service departments. However, since moving to the area within the past year, my recen
decades, I've consistently enjoyed excellent service from their service departments. However, since moving to the area within the past year, my recent visit to Treasure Coast Lexus didn't meet expectations. While Linda?, who handles phone inquiries, was courteous, my interaction with the service advisor fell short. Despite assurances of timely scheduling, I had to follow up over a week later. Despite dropping off my car on a Friday with hopes of completion by Monday, I received a delay notification on Tuesday, citing dashboard complexities. Despite requesting no courtesy wash, my car was washed, compromising its ceramic layer. Additionally, upon driving home, I discovered the radio antenna wire wasn't plugged in, necessitating an immediate return to the dealership. Despite the pleasant facility ambiance, this initial experience was disappointing, particularly due to the repeated false assurances.
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by Porque23
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Treasure Coast Lexus responded
I'm very sorry to read about your recent experience. The issues you've mentioned are not reflective of the service standards we aim to uphold, and it's disappointing that you've been left feeling this way, especially as a long-time Lexus customer. We'd like the opportunity to make things right - please reach out so that we can discuss this further and address any outstanding concerns. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400
Everyone was warm and welcoming.
The people were all very friendly and professional. Would definitely recommend your dealership.
The people were all very friendly and professional. Would definitely recommend your dealership.
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by apaccione57
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2024 -
Treasure Coast Lexus responded
Thanks for the recommendation! We're glad to know you felt welcomed at Treasure Coast Lexus. Our team appreciates your kind words and we hope to see you again soon!