Michael Hoye

Walking into the dealership, I really thought I was going to have a great experience. The salesman, Howard, talked very highly about the dealership and especially their service department, so I took his word to have a great experience. The salesman, Howard, talked very highly about the dealership and especially their service department, so I took his word for it. Unfortunately, my experience has been completely different. The moment I drove off the lot in the used Jeep I purchased, I noticed a noise and immediately called the dealership. They asked me to bring it in the next morning, which I did. After looking at it, I was told the noise was just a “typical Jeep noise.” Unfortunately, that turned out not to be true. I took it to another mechanic, and they were able to confirm that there was, in fact, an issue. I also emailed the service manager to explain my concerns and my experience, and to this day, I still haven't received a response. Yes, they have a beautiful dealership and a nice-looking service department. But when you actually need help after the sale, my experience has been, unfortunately, very different from what was promised. Hopefully others have a better experience, but based on mine, I would definitely think twice before purchasing here. More

by Will Lara Verified Customer Verified Customer

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Service personnel were great but the service manager not friendly at all. He needs training friendly at all. He needs training More

by NADERKHABBAZ7 Verified Customer Verified Customer

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As always, Jude and Treasure Coast Lexus as a whole does a great job of taking care me and my RX. a great job of taking care me and my RX. More

by KevinD Verified Customer Verified Customer

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Beware of the Lexus TX 350! My brand new 2026 vehicle with less than 1,300 miles, exhibits significant hood flutter at highway speeds 60-70 MPH, which is visually distracting a My brand new 2026 vehicle with less than 1,300 miles, exhibits significant hood flutter at highway speeds 60-70 MPH, which is visually distracting and poses a safety concern while driving. Despite three separate repair attempts at this dealership, the defect has not been resolved. Treasure Coast Lexus informed me that the continued fluttering is normal and nothing further can be done to correct this issue. This is a known issue across the Lexus TX lineup and that a related Technical Service Bulletin (L-SB-0013-25) was issued in February 2025 for the GX 550, which shares the same hood construction. If you buy the TX 350, this obvious defect will never be completely repaired and Treasure Coast Lexus will not honor their commitment to you or their vehicles. More

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I brought my vehicle in for a second opinion with an oil leak. I was told I had NO oil leak, but I needed back brakes. I asked them to re-check because I personally saw the leak, I now have a $6700 leak! leak. I was told I had NO oil leak, but I needed back brakes. I asked them to re-check because I personally saw the leak, I now have a $6700 leak! After picking my vehicle up, I still was seeing oil drops on my garage floor, so I took it back and told them I am still seeing fresh oil. I was told it is a residual leak. I go back home. It’s still leaking. I bring it back. Now they find the other leak. I was told by Kelleigh (on Saturday when I dropped it off for the 3rd time) that she would be speaking with Michael Hoye and he would be contacting me. NEVER heard from Mike. More

by shelleyobrien1965 Verified Customer Verified Customer

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I had an outstanding experience at Treasure Coast Lexus. Exceptional Service with a knowledgeable, professional, efficient team. The Parts Department was equally impressive. The entire team went above and b Exceptional Service with a knowledgeable, professional, efficient team. The Parts Department was equally impressive. The entire team went above and beyond. Highly recommend for anyone seeking honest, reliable Lexus Service and Parts. More

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Gave me a complimentary car wash, Scratched the absolute xxxx out of my tints refused to take ownership of it xxxx out of my tints refused to take ownership of it More

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My wife went in for a common surgery August 2025. The surgeon made a mistake that did catastrophic damage. A few days latter she was flown by helicopter to Orlando. My wife ended up getting 12+ opera The surgeon made a mistake that did catastrophic damage. A few days latter she was flown by helicopter to Orlando. My wife ended up getting 12+ operations and was in the hospital for over 100 days. Our medical bills are $2.4 million. During that time the lift gate on her Lexus RX350 stopped working. We plan on buying a new Lexus in 6 months and did not want to spend a lot of money on her 2007 car. But the rear door is too heavy for my wife due to all the health issues. I made an appointment at TC Lexus to get the rear hatch fixed. The advisor said there will be a $289 diagnostic fee. I told him that is outrageous. I called JM Lexus while I was at the Ft Piece dealership to make an appointment. JM Lexus said the fee is $149. Before I left TC Lexus I spoke with Michael and gave him all this information. He did not offer to do anything. When I arrived at JM Lexus the service advisor said the diagnostic fee would only be $125. 1 ½ hours later the advisor called to say my car was ready. He said the issue was a power outage at some point. That was reset and the lift gate started working. JM Lexus did not charge me anything!!! Honestly, I almost started crying. Where do you think I will buy my next car? JM Lexus. That dealership gives the staff the power to do the right thing. I am guessing TC Lexus management does not give the staff the power to make decisions and do the right thing. I have seen a lot of good employees leave TC Lexus over the years. I was at the dealership the first week it opened. I love Lexus cars. It is a shame the Ft Pierce dealership is so poorly managed. They obviously love money. But there is more to life than loving money. More

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Always get my Lexus from Treasure Coast Lexus. Great service Great people Great vehicles. Thank you Great service Great people Great vehicles. Thank you More

by Izzyr123 Verified Customer Verified Customer

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Kelleigh was great taking care of my car I would highly recommend her. A very nice dealership experience. Also I had a nice conversation with Michael what a great place to do business. recommend her. A very nice dealership experience. Also I had a nice conversation with Michael what a great place to do business. More

by FRED ANDERSON Verified Customer Verified Customer

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