Journey Dewey
Journey Dewey at Corwin Ford of Tri-Cities

Journey Dewey | Page 3

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.9
64 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.9

64 Reviews

Write a Review

64 Reviews of Journey Dewey

February 19, 2026

Dealership Rating
Employee Rating

Journey is awesome. She always takes the time to understand what our needs are and makes sure to get the job done. She is great to deal with. More

by DAVID.W.ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with Journey’s attentive service. It’s great to know she took the time to understand your needs and ensured your Ford E-Transit was ready to go. We look forward to assisting you again. Angela Hancock, Service Manager

February 04, 2026

Dealership Rating
Employee Rating

Excellent customer service, Journey , Darby and Angela all rock. Always quick to get us in and taken care of. Super great people, super great service !!! More

by jcurtis467
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Feb 05, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Journey and our team provided fast, friendly service. We’re glad your Ford was in good hands and that everything went smoothly. Thank you for sharing your experience, and feel free to reach out whenever you need us.

February 01, 2026

Dealership Rating
Employee Rating

It was a nice experience. Well kept establishment. And an awesome dealership. Thank you very much More

by Msmbcdeaconcobb
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Feb 03, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

January 31, 2026

Dealership Rating
Employee Rating

Great customer service and they keep me informed while serving my vehicle. Would definitely recommend them. More

by AKADUCK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

Jan 31, 2026

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

January 31, 2026

Dealership Rating
Employee Rating

Journey was a delight to work with, always answered questions promptly and kept me updated on my vehicle. I would also like to commend the pick up and delivery service people. They were professional an More

by APOLOSKI
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 31, 2026

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

January 30, 2026

Dealership Rating
Employee Rating

Day after buying my 2014 Ford Mustang, the engine light came on. This tells me they clear codes and sell the vehicles expecting the light to show up later. That week the goose neck gas tank had to be repla More

by ROBBYJESSICA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Corwin Ford of Tri-Cities responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Angela Hancock, Service Manager

January 24, 2026

Dealership Rating
Employee Rating

She is a great advisor and communicates very well during the process. She does a great job communicating during the process More

by Amshockey
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 24, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 22, 2026

Dealership Rating
Employee Rating

She did everything she told me she would do from letting me wait to diag the vehicle and texting me when it was completed More

by Amshockey
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 22, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 21, 2026

Dealership Rating
Employee Rating

It was great. Very professional. Would return. Have used them in the past and same good service More

by hitchpros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

January 17, 2026

Dealership Rating
Employee Rating

Disappointed with the high cost of a basic oil change. Car didn't even get washed or vacuumed. My floor mats came back completely stained in oil from someone's feet off their boots. More

by kylequalls119
Recommend Dealer
No

Other Employees Tagged: Journey Dewey

Jan 20, 2026

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, Kyle, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

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