Journey Dewey
Journey Dewey at Corwin Ford of Tri-Cities

Journey Dewey

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.9
64 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.9

64 Reviews

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64 Reviews of Journey Dewey

May 30, 2026

Dealership Rating
Employee Rating

Fast friendly service, and a quick turn around Very good communication, and nice convenient scheduling More

by Dsillonis
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 30, 2026

Corwin Ford of Tri-Cities responded

We’re thrilled to hear our team delivered fast, friendly service and a quick turnaround for your Ford Edge. It’s great that our communication and scheduling fit your needs so well. Thank you for the 5-star feedback. Niko Armijo, General Manager

May 29, 2026

Dealership Rating
Employee Rating

We enjoy working with Corwin. It is always a pleasure doing business with them. We appreciate their attention to detail. More

by Tcd458
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 30, 2026

Corwin Ford of Tri-Cities responded

Thank you for choosing us for your Ford F-350 service. We’re delighted that working with our team is always a pleasure and that our attention to detail meets your needs. We look forward to assisting you again soon. Niko Armijo, General Manager

May 23, 2026

Dealership Rating
Employee Rating

journey was very helpful, and courteous service seemed prompt I'd have no problem using corwin at any time More

by Tschisler
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 23, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear Journey delivered helpful and courteous service. We’re glad the prompt assistance met your expectations. We look forward to assisting you and your Ford F-350 whenever you need service. Niko Armijo, General Manager

May 23, 2026

Dealership Rating
Employee Rating

Excellent service department. Service on truck was fast. Multi point inspection performed made me confident that my truck is reliable and will not leave me stranded. More

by JRICHTER2
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 23, 2026

Corwin Ford of Tri-Cities responded

It means a lot to us that your Ford received quick service and that the multipoint inspection boosted your confidence in its reliability. We’re glad the thorough check gave you peace of mind about staying on the road. Thank you for sharing, Journey. Niko Armijo, General Manager

May 16, 2026

Dealership Rating
Employee Rating

I had a great experience with Ford. The customer service was outstanding from start to finish. Journey was very responsive, attentive, and made sure I was taken care of every step of th More

by NERY0
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for letting us know about your Ford service experience. We’re glad Journey’s responsiveness and attentiveness provided the support you needed and that our communication met your expectations. We look forward to helping with any future needs for your Ford. Niko Armijo, General Manager

May 14, 2026

Dealership Rating
Employee Rating

Greeted very shortly after arriving and got checked in promptly. The waiting area was well accommodated for a lengthy visit. Was provided updates periodically about the status of my vehicle. Would return More

by garrettvic3
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

May 14, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing your experience. We’re pleased the check-in was prompt and the waiting area kept you comfortable during your Ford Escape service. We appreciate that our updates kept you informed and look forward to assisting you again. Niko Armijo, General Manager

May 09, 2026

Dealership Rating
Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

May 03, 2026

Dealership Rating

I highly recommend Corwin Ford Service and Sales. My service go to is Journey. She is awesome and takes great care of our vehicle needs. She keeps me up to date on my vehicle progress and makes sure More

by "Always a Ford Girl"
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Denhoed

May 03, 2026

Corwin Ford of Tri-Cities responded

We appreciate you recommending our service and sales teams. It’s great to hear Journey kept you updated and made sure your Mach-E was back on the road promptly. Congratulations on your new Mach-E purchase with Alan, and we look forward to assisting you again. Niko Armijo, General Manager

April 24, 2026

Dealership Rating
Employee Rating

Great customer service & communication. Journey helped me for weeks dealing with my warranty company. Will be back due to her hard work. More

by Hestonggreen
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Apr 24, 2026

Corwin Ford of Tri-Cities responded

It’s fantastic to hear that Journey kept you informed and supported you through the warranty process. Thank you for trusting us with your Ford, and we look forward to helping you again. Angela Hancock, Service Manager

April 20, 2026

Dealership Rating
Employee Rating

Terrible service. Told me I needed an alignment urgently, along with many other things. After I went to Schwab to get my alignment I was informed that It was completel More

by LYDIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tina Beaver

Apr 23, 2026

Corwin Ford of Tri-Cities responded

Lydia, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Angela Hancock, Service Manager

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