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Jovan McGowan

Overview Reviews (20) Inventory (163)

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Jovan McGowan

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8

20 Reviews

Overview Reviews (20) Inventory (163)

4.8

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Jovan McGowan

July 25, 2025

Dealership Rating

Employee Rating

10/10 recommend! ! they take such good care of me every time I am there to get my car serviced <3 ! they take such good care of me every time I am there to get my car serviced <3 More

by Suniahd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Ivy Velez, Trisden Toccaline, Kayliana Davis, Zachary Rodriguez

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Jul 25, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2025

Dealership Rating

Employee Rating

Great place to buy a car. Very helpful and not pushy Jovan make my daughter first new car experience great. Very helpful and not pushy Jovan make my daughter first new car experience great. More

by PCAMEROTA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Shaun Stevens

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Jul 20, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

Dealership Rating

Employee Rating

Answered all my questions. Explained how and what they do. Shuttle driver prompt and friendly. Explained how and what they do. Shuttle driver prompt and friendly. More

by NONE25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis, Danny Sanchez

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Jul 03, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2025

Dealership Rating

Employee Rating

Everyone there was very nice and helpful. I feel I was treated fairly with no pressure and I got a good deal I feel I was treated fairly with no pressure and I got a good deal More

by MARKG4294

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Mary Lavelli, Shaun Stevens, Adrien Tatro

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Jul 03, 2025 -

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

June 17, 2025

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Employee Rating

Great experience, I was greeted promptly upon arrival. Car was ready well before the end of the day and Kayliana went over everything performed and needed in the future Car was ready well before the end of the day and Kayliana went over everything performed and needed in the future More

by oldfark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis, Danny Sanchez

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Jun 17, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 28, 2025

Dealership Rating

Employee Rating

Everyone was nice, dealership was clean, I was in for just a few hours. And there was popcorn! just a few hours. And there was popcorn! More

by spdealer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis, Danny Sanchez

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Apr 29, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 14, 2025

Dealership Rating

Employee Rating

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

by Lynda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis, Danny Sanchez , Eve Trisdan

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Apr 14, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

Dealership Rating

Employee Rating

The dealership is great yet I am disappointed in Kia headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. More

by DNH4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Apr 16, 2025 -

Gary Rome Kia responded

We're sorry to hear about this. We would love to see if we can assist with Kia Corporate. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out.

April 11, 2025

Dealership Rating

Employee Rating

Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

by Patricia Wood

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayliana Davis

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Apr 11, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

March 31, 2025

Dealership Rating

Employee Rating

They were very quick did a good job on the car I am happy with the work with the work More

by LOGANENDERLE02

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 31, 2025 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

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