Jovan Riley | Page 16

The sales, management, and finance folks were professional, friendly, and did what they said they would do. My wife and I had a very good experience and I would recommend the dealership to anyone professional, friendly, and did what they said they would do. My wife and I had a very good experience and I would recommend the dealership to anyone. More

by JODOSM Verified Customer Verified Customer

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Jovan was very helpful and friendly. He answered all our questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure. More

by LORILARKIN2 Verified Customer Verified Customer

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Great dealership to work with. My time there was very smooth. They take great care of their customers. Will do business with them again soon smooth. They take great care of their customers. Will do business with them again soon More

by servenot45 Verified Customer Verified Customer

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Horrible delivery experience. The number weren’t correct during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess during the transaction and had to write a separate check outside of the transaction due to their error. I really should report this to BBB. I guess these are the Harry stories that I’ve heard but never experienced in 12 car purchases.. Also, Purchased accessories were not installed. Had to go back to dealership on two separate occasions to have the accessories installed correctly. Dealer didn’t reprogram the vehicle At delivery. Had to have the vehicle detailed as it was dirty. More

by dsmyrie Verified Customer Verified Customer

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The costumer service we received was 10.They were very attentive to our wants an needs.We love our z71 Silverado.We will be back!! attentive to our wants an needs.We love our z71 Silverado.We will be back!! More

by mcarthurdavis Verified Customer Verified Customer

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Jovan Riley exceeds sales expectations. This young man goes above and beyond customer requests. He and Sheldon humanized the sales experience for me as female and a new customer. Car experiences can be n goes above and beyond customer requests. He and Sheldon humanized the sales experience for me as female and a new customer. Car experiences can be nervous and overwhelming, but this duo contributed to make it an effortless process. More

by MJP Verified Customer Verified Customer

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Got an email that said to call or email about out of state tags. I called and emailed multiple times to multiple people for help and they never called me back. Poor customer service state tags. I called and emailed multiple times to multiple people for help and they never called me back. Poor customer service More

by KARAKJJ Verified Customer Verified Customer

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Quick, easy, and honest I found the car of my dreams online and immediately contacted Jovan at Jim Ellis to see if it was still available. Jovan returned my email immediatel I found the car of my dreams online and immediately contacted Jovan at Jim Ellis to see if it was still available. Jovan returned my email immediately and began working with me to make arrangements for a test drive. Since I live more than 70 miles from the dealership, his professionalism and willingness to work around my busy schedule was the best part of the buying experience. We agreed to a great price and from that point on, it was one of the easiest car purchases of my life. The whole team there at Jim Ellis including Jovan and Sam did everything they promised and worked with me to make the buying experience smooth, quick, and painless. I would highly recommend Jim Ellis to anyone looking for a new or used car. More

by MPMANGIN72 Verified Customer Verified Customer

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I had a great experience from Jim Ellis. I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very h I had a great experience buying my Yukon XL from Jim Ellis and would recommend your dealership to anyone. Both Craig Ebel and Jovan Riley were very helpful and informative. I'm so glad I came to you for my purchase. Also Alan Cavell explained how to use and operate everything in my new car. He was so informative and very knowledgeable. More

by ccodding Verified Customer Verified Customer

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The people at this is amazing.Everyone at this place is very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle ho very very nice to me and my family we had a few issues with things for us with the loan was giving out the sales guy still let me take the vehicle home I didn’t hassle me he didn’t second-guess that I was scamming More

by MIKEHEARD61 Verified Customer Verified Customer

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