Jovannie Jimenez

Purchased a used 2017 Jeep Wrangler UT last month (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive in final negotiations, stipulating the perfect condition of the Jeep. Come to find out, 2 weeks later there is a bunch of air in the cooling system, an undisclosed aftermarket ECU chip, and a check engine light thrown for a bad fuel ignition system with less than 500 miles driven on the dash. They also committed TITLE TRANSFER FRAUD on the plate transfer paperwork when they voided my daily driver plate improperly instead of my other vehicle! I have been put out of pocket $1,100 due to their lack of competency. Since these issues arose, there have been nothing but runarounds on the phone and a lack of accountability!! I am submitting a formal Attorney General complaint, FTC Report, and beginning the business fraud litigation process with a consumer protection attorney. I can reverse these, and this review, however, if the dealership is willing to call me back and be proactive with their money and time. Good luck!! More

Print

Overall great experience! Jovannie was fantastic and answered all our questions. Will be getting all of our vehicles from here on out. Jovannie was fantastic and answered all our questions. Will be getting all of our vehicles from here on out. More

Print

Good dealership staff was great help apply for car got it quick would come back again quick would come back again More

Print