Natasha Ayala

Purchased a used 2017 Jeep Wrangler UT last month (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive (customer name: Nicolas Maciel). Jovannie - my sales rep - was friendly and got me a good setup. However, the Sales Manager was incredibly aggressive in final negotiations, stipulating the perfect condition of the Jeep. Come to find out, 2 weeks later there is a bunch of air in the cooling system, an undisclosed aftermarket ECU chip, and a check engine light thrown for a bad fuel ignition system with less than 500 miles driven on the dash. They also committed TITLE TRANSFER FRAUD on the plate transfer paperwork when they voided my daily driver plate improperly instead of my other vehicle! I have been put out of pocket $1,100 due to their lack of competency. Since these issues arose, there have been nothing but runarounds on the phone and a lack of accountability!! I am submitting a formal Attorney General complaint, FTC Report, and beginning the business fraud litigation process with a consumer protection attorney. I can reverse these, and this review, however, if the dealership is willing to call me back and be proactive with their money and time. Good luck!! More

Print

Very professional auto service, trusted dealer and a very friendly staff. Will come next time for oil change and minor storage service. The shuttle of driving you home and pick you up when the service is fin friendly staff. Will come next time for oil change and minor storage service. The shuttle of driving you home and pick you up when the service is finished is very practical and time saving. More

Print

Everyone is so pleasant and kind! I really enjoyed my experience with all of the staff. I really enjoyed my experience with all of the staff. More

Print

Service was great. William was really nice. Tony the Shuttle driver was very nice also. Keep up the good work! William was really nice. Tony the Shuttle driver was very nice also. Keep up the good work! More

Print

Absolutely the best customer service that I have seen very caring employees. The waiting time it's on par with anything I have seen. very caring employees. The waiting time it's on par with anything I have seen. More

Print

Scheduling appointment was an easy process. Mechanics are made an amazing job. Only issue was a waiting time. Mechanics are made an amazing job. Only issue was a waiting time. More

Print