Joy Taylor | Page 17

Joy Taylor was so unbelievably kind and helpful! I wasn't even planning on getting a new car, I was only in Cleveland for the weekend, but it turned out the long drive in from out of town was the fi I wasn't even planning on getting a new car, I was only in Cleveland for the weekend, but it turned out the long drive in from out of town was the final journey for my old baby. when the service department gave me the sad news, they directed me to Joy, and I'm so glad they did! we talked about what I liked in my car, and by the time I got back to the dealership she had options ready and waiting for me that checked all my boxes- and knowing my time constraints, she picked options that were ready to be taken off the lot that day. she was so patient and kind when I was feeling overwhelmed, she even offered to come pick me up when my uber was running late! talk about above and beyond. I am in love with my new Crosstreck and I can't thank Joy enough! More

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I purchased a 2022 Subaru Forester with Chrissy and Joy and to say they were amazing would be a huge understatement! Chrissy took the time to break down the differences between accessory packages, took me and to say they were amazing would be a huge understatement! Chrissy took the time to break down the differences between accessory packages, took me on a test drive, and truly helped me make the best decision. When I came to pick up me car, Joy was super! She went above and beyond to help me set up my app for auto start and went through every feature my new forester had to offer. On the way home from the dealership I had trouble with my eyesight and Joy was so helpful offering solutions and even helped me set up a service appointment just incase I needed it. Her positive attitude and smile were so contagious as well! My entire car buying experience with Ganley Subaru has been so wonderful. Thank you so much again! I LOVE my new forester! More

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Dealership was clean and friendly! All of the staff i spoke to were very helpful and kind! All of the staff i spoke to were very helpful and kind! More

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My husband and I purchased the new Subaru Ascent and Joy was a blessing during our entire experience! Her uplifting personality is contagious and I will never do business with anyone else at any dealership. was a blessing during our entire experience! Her uplifting personality is contagious and I will never do business with anyone else at any dealership. She follows up with us still to this day and she's become like our own family. Highly recommend seeing Joy with your new car purchase(s) - you will never regret it! 💜 More

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Great experience! Helpful, thorough, and I left loving my car and totally comfortable with all the bells and whistles! Helpful, thorough, and I left loving my car and totally comfortable with all the bells and whistles! More

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What a wonderful experience to buy a car from Joy. She treated us like loyalty. Her knowledge of all the different cars we looked at was amazing. We referred our friend to her, who also bought a car f She treated us like loyalty. Her knowledge of all the different cars we looked at was amazing. We referred our friend to her, who also bought a car from her. Joy worked to get us the very best deal. And she is always available to quide us with our new car. More

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10/10 would recommend Joy as your next salesperson. She was very knowledgeable on all of the broad questions I asked, ranging from finance, lease terms, even to the possible future state of the car ind She was very knowledgeable on all of the broad questions I asked, ranging from finance, lease terms, even to the possible future state of the car industry. She was also very patient as I compared my options. When buying your next car, either new or used, I highly recommend going to Joy. More

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Joy Taylor is a fantastic sales lady. Sold me two cars and was very professional, nice and caring. Ken Ganley Subaru is a very clean dealership with friendly staff and would recommend any Sold me two cars and was very professional, nice and caring. Ken Ganley Subaru is a very clean dealership with friendly staff and would recommend any kind of business with them. More

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I have never been treated so well at a dealer before! ! They make me feel like royalty!! Joy also follows up regularly to see if all is well or if I need something. Great great people and service!! ! They make me feel like royalty!! Joy also follows up regularly to see if all is well or if I need something. Great great people and service!! More

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Joy is a pleasure to work with. Energetic, helpful, and thorough. She runs all over the dealership! Energetic, helpful, and thorough. She runs all over the dealership! More

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