Joyce Lei
Joyce Lei at Porsche San Francisco

Joyce Lei | Page 3

Professional Porsche Service Advisor

Porsche San Francisco

500 8th St
San Francisco, CA 94103

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5.0
25 Reviews

Joyce joined indiGO Auto Group in May 2023 as part of the opening team at Porsche San Francisco. She began her journey as a Porsche hostess and quickly transitioned into the service department, where she served as the loan car coordinator before moving into her current role of service advisor. Joyce brings a deep passion for the Porsche brand and a strong commitment to delivering exceptional service. She takes pride in helping clients fulfill their dreams and continually strives to grow and exceed expectations in every role she takes on. Outside of work, Joyce enjoys spending time with her family and catching up with friends. A travel enthusiast, she especially cherishes trips back to China to reconnect with loved ones and revisit the places that feel like home.

5.0

25 Reviews

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25 Reviews of Joyce Lei

September 24, 2026

Dealership Rating
Employee Rating

Efficient, responsive and kept an open line of communication (both with me and the autobody shop) More

by t
Recommend Dealer
Yes
Sep 24, 2026

Porsche San Francisco responded

Maintaining clear communication with both customers and external partners is central to our service approach. Hearing that our efficiency and responsiveness during your Porsche 718 Cayman service met your expectations means a lot to our service team. Thank you for the five-star rating.

September 24, 2026

Dealership Rating
Employee Rating

Good communication and support dealing with service and warranty claims. Really enjoy the atmosphere and amenities of the dealership. More

by adam.brown0
Recommend Dealer
Yes

Other Employees Tagged: Joyce Lei

Sep 24, 2026

Porsche San Francisco responded

Clear communication and attentive support for service and warranty claims are at the heart of how our service department operates. Knowing you enjoyed the atmosphere and amenities during your Porsche Cayenne E-Hybrid service visit is rewarding. Your feedback and five-star rating mean a lot to our team.

September 23, 2026

Dealership Rating
Employee Rating

It was great. no complaints car was maintained and clean, rental car was nice. dealership perks were great. Communication was great More

by pgvpaz
Recommend Dealer
Yes

Other Employees Tagged: Joyce Lei

Sep 23, 2026

Porsche San Francisco responded

Knowing that the maintenance on your Porsche 911 met your expectations and our communication was clear means a lot to our service department. We’re pleased we could provide a clean loaner and amenities that made your visit more enjoyable.

September 16, 2026

Dealership Rating
Employee Rating

The service team at Porsche SF is, without a doubt, the best I’ve dealt with when it comes to maintaining my 911 in tip-top shape. They are communicative, expert, and a pleasure to deal with. More

by Pete S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Porsche San Francisco responded

Your comments about our expert communication reflect how our service department prioritizes keeping you informed. Knowing that maintaining your Porsche 911 in tip-top shape was an enjoyable experience is very rewarding for us.

September 16, 2026

Dealership Rating
Employee Rating

Alway a top tier experience. Excellent customer service. I’m always treated like I am important and with respect. Couldn’t be better. More

by WBROWN5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Porsche San Francisco responded

Knowing that you feel respected and valued each time means a lot to our team. We appreciate your kind words and five-star rating.

Sep 16, 2026

WBROWN5153 responded

You’re more than welcome!

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