Jr Calvillo | Page 7

Perfect... No problems with Rodney. Always answering my questions and taking more then enough time for my first online truck purchase. Thank you again and I'll will be back for my wife new vehicle. questions and taking more then enough time for my first online truck purchase. Thank you again and I'll will be back for my wife new vehicle. More

Report | Print

Excellent service from Katelyn and Vernon Auto Group. I could not be happier with my car buying experience. We recommend Vernon Auto Group for all of your vehicular needs. could not be happier with my car buying experience. We recommend Vernon Auto Group for all of your vehicular needs. More

Report | Print

The easiest process ever! Did most of the business over the phone, it was a breeze to get into a new vehicle. Can’t thank them enough. the phone, it was a breeze to get into a new vehicle. Can’t thank them enough. More

Report | Print

Megan Hernandez was a super salesperson. She answered all my questions and stayed in contact with me from beginning to end. It was one of my most pleasant car buying experience. I would definitely go bac all my questions and stayed in contact with me from beginning to end. It was one of my most pleasant car buying experience. I would definitely go back to them again. Everyone I had contact with at the dealership was terrific! Eric Heyman More

Report | Print

Have done lots of business with Vernon including my grandfather Dean Campbell who has done half a million dollars worth of business through vernon. Past experience with Vernon have been good, although grandfather Dean Campbell who has done half a million dollars worth of business through vernon. Past experience with Vernon have been good, although this one there was lots of communication errors and long times to get a response. Hopefully it just happened with me but hope next time if I do business with Vernon it won’t be that way. More

Report | Print

Couldn’t ask for a dealership to treat you any better. The service and staff where excellent. Derek was super helpful and showed top notch customer service. The service and staff where excellent. Derek was super helpful and showed top notch customer service. More

Report | Print

I had a great experience buying my Ram 3500 Limited from all of the good folks at Vernon Auto. Thank you Rodney , Jr. and Miguel. all of the good folks at Vernon Auto. Thank you Rodney , Jr. and Miguel. More

Report | Print

A no BS approach to buying a vehicle. Doesn't get any better than saving time and money. I'll be back for my next purchase. better than saving time and money. I'll be back for my next purchase. More

Report | Print

Great experience. My wife and I are very pleased with the service and easy process of shopping for our vehicle. I highly recommend Vernon Auto Group. service and easy process of shopping for our vehicle. I highly recommend Vernon Auto Group. More

Report | Print

Gave deposit on credit card before they sent the final quote based on a conversation with the sales folks. I asked for written confirmation of the quote and upon receipt, there were numerous items that I quote based on a conversation with the sales folks. I asked for written confirmation of the quote and upon receipt, there were numerous items that I was not informed of prior to giving them the deposit, and that were inaccurately calculated. We did not come to terms and then they said they were keeping the deposit I put down. Their response was they would keep it because they also sent me an email stating the deposit was non-refundable. That was never mentioned, discussed or know to me prior to giving the deposit and the email arrived after I had already put the deposit down. Typical shady stuff. Of course, I will dispute it with my credit card company, then I will contact the consumer protection folks at the DMV, file complaints with the BBB, likely the Texas Attorney Generals office in hopes that others read and hear of the deceptive practices at Vernon Ford. The front side was good, several folks reached out to me and discussed vehicles, options, etc.. Once it got to Jr. Cavillio, things broke lose. Over something very simple. It's unfortunate, they had the truck sold, at their asking price, until that point. More

Report | Print