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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
Refer Me

Juan Buentello | Page 27

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.3
666 Reviews

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.3

666 Reviews

Write a Review

666 Reviews of Juan Buentello

June 05, 2022

Dealership Rating
Employee Rating

Repaced camera. Have to replace again. Collision department would have 2 stars. No help atall. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jun 06, 2022

Access Ford of Corpus Christi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Barry Beard Service Director barrybeard@lithia.com

June 04, 2022

Dealership Rating
Employee Rating

Did not fix the touch screen problem and now I’m out of warranty. It took me several trips up there and still didn’t fix it. Juan has a pour attitude. More

by quinnrhea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Helpful
Report | Print
Jun 09, 2022

Access Ford of Corpus Christi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Barry Beard Service Director barrybeard@lithia.com

June 01, 2022

Dealership Rating
Employee Rating

Will never do service here ever again! ! Was the worst experience I’ve had! My car was brand new and I caused damage went to were I bought it and it’s still damaged More

by kaitlin.pectol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Jun 04, 2022

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Barry Beard Service Director barrybeard@lithia.com

May 30, 2022

Dealership Rating
Employee Rating

Everyone was great and service was great cost for service was good the wait time was short being i was only a walkin More

by Buntonbri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
May 31, 2022

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Juan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

May 30, 2022

Dealership Rating
Employee Rating

Quick and easy oil change and tire rotation was in and out in about a hour More

by Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
May 31, 2022

Access Ford of Corpus Christi responded

Thank you! Juan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

May 17, 2022

Dealership Rating
Employee Rating

Everything went fast, and all the people were curtious. The service was great with very little waiting. More

by J.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
May 18, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

May 13, 2022

Dealership Rating
Employee Rating

Juan and Cole & Esteban always offer great service everytime I take my auto in or looking to purchase a new auto. Always refer friends and family there way. More

by avasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole McLeod Esteban Chapa

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May 16, 2022

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

May 11, 2022

Dealership Rating
Employee Rating

Very helpful and courteous. The shuttle service was on time and professional. The service representative explained in detail what was wrong with my car and what needed to be don More

by Fayth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver

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May 12, 2022

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department, Fayth! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

May 02, 2022

Dealership Rating
Employee Rating

Liz is a ‘cut above’and more…. great service and efficient help and a caring person More

by RONNIE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Garcia, John Hawkins, Roy Richter

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May 03, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 28, 2022

Dealership Rating
Employee Rating

Car not fixed after being in the shop 3 times and they don’t seem to care More

by DANIKA ANDERWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
May 05, 2022

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, Danika, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Barry Beard Service Director barrybeard@lithia.com

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