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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
Refer Me

Juan Buentello | Page 3

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.3
666 Reviews

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.3

666 Reviews

Write a Review

666 Reviews of Juan Buentello

January 16, 2024

Dealership Rating
Employee Rating

Dropped my truck off at 8:30 and they gave me a call around 11:00 telling me it was ready. Very happy with speedy service! More

by MJHYDRICK
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Jan 17, 2024

Access Ford of Corpus Christi responded

It was our pleasure to get your vehicle serviced and back to you in a timely manner. Thank you for trusting our Access Ford of Corpus Christi team with its care, and for taking the time to leave us the kind feedback. Travel safe and visit us again whenever we can next be of help.

January 16, 2024

Dealership Rating
Employee Rating

Disappointed with the lack of communication, lack of transparency and how the finance department worked with me More

by jmlebron23
Recommend Dealer
No

Other Employees Tagged: Juan Buentello

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Jan 17, 2024

Access Ford of Corpus Christi responded

Hello, Thank you for the opportunity to earn your business. We strive for clear, open and transparent interactions with our customers and it is concerning to learn when we do not meet those expectations. I'd appreciate a moment to speak with you and attempt to address any issues you experienced while working with our team. At a time convenient for you, please contact me through the number below. I hope to talk with you soon. Golden Gonzales Sales Manager 361-698-3422

December 08, 2023

Dealership Rating
Employee Rating

I received my car in a timely manner, I thought I was going to have it detailed like the last recall. Nope. That was the only disappointment, I liked the way they detailed it then. More

by SNAKEI.SA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Helpful
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Dec 08, 2023

Access Ford of Corpus Christi responded

We appreciate your feedback and are glad to know you received your car in a timely manner at Access Ford of Corpus Christi. We apologize if the detailing didn't meet expectations this time around, but we'll take note for future improvements!

December 04, 2023

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Employee Rating

Always taken care of in a timely manner. Returns messages promptly. Adam is always a great help in ordering parts. More

by BSCHUM6136
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello

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Dec 05, 2023

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 02, 2023

Dealership Rating
Employee Rating

Bel, Juan, Melissa, & Jordan all made sure my vehicle was in great condition I even got to meet the tech Alex he was very helpful and knowledgeable as well More

by Lerma1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bel, Jordan, Melissa, Alex

Helpful
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Dec 04, 2023

Access Ford of Corpus Christi responded

We are very happy to hear Juan, Bel, Jordan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 29, 2023

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Employee Rating

Everything was perfect and easy,we found the car we wanted and got it with no hassle More

by KEITHSCOTTPLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Helpful
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Nov 30, 2023

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Keith, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 29, 2023

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Employee Rating

The service work was done as promised within the time frame as projected. Thank you. More

by TPRUITT007
Recommend Dealer
Yes
Helpful
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Nov 29, 2023

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as a valued customer for many years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 27, 2023

Dealership Rating
Employee Rating

Great service the Advisor was professional and kept me updated was able to answer all my questions More

by ARTHUR.GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Helpful
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Nov 27, 2023

Access Ford of Corpus Christi responded

Arthur, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 24, 2023

Dealership Rating
Employee Rating

Miss. Bell was so helpful and communicated very efficiently and well, service was completely in a timely manner. More

by JAELYNNGARZA95
Recommend Dealer
Yes

Other Employees Tagged: Bel

Helpful
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Nov 24, 2023

Access Ford of Corpus Christi responded

Jaelynn, Thank you so much for your excellent review! We are so glad that Bel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

Nov 27, 2023

Access Ford of Corpus Christi responded

Jaelynn, we're delighted to know that Miss. Bell provided efficient and timely service at Access Ford of Corpus Christi! Thanks for the positive feedback.

November 24, 2023

Dealership Rating
Employee Rating

Have enjoyed the service from access ford for around 20 years now X four f150 trucks purchased here My service advisor Juan B always takes excellent care of my truck & me Many Kind Thanks More

by RICHARD.LUDWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ayala , Noe is great

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Nov 27, 2023

Access Ford of Corpus Christi responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan, Noe, and Adam met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi!, Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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