Juan Castellanos | Page 7

The salesman was very professional and courteous I would definitely recommend a family member The salesman made me feel very comfortable The next automobile that I purchase will definitely be through this d definitely recommend a family member The salesman made me feel very comfortable The next automobile that I purchase will definitely be through this dealership I appreciate the salesman and the attitude that he had I felt that I could really Trust him More

by Allencmckinnon Verified Customer Verified Customer

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I was disappointed in the service I received. Juan did not seem to be interested in selling me a car. I was with my daughter. It wasn’t until I left and my husband called Juan that he was able t Juan did not seem to be interested in selling me a car. I was with my daughter. It wasn’t until I left and my husband called Juan that he was able to work out a sale. Not sure why it took my husband to make that happen. When I first arrived I had to go to the customer service desk and ask for assistance to see the car I ended up purchasing. Juan left me waiting with no explanation. I finally went back up to the service desk and was told financing just finished and Juan was on the other kit. I told them they had 5 minutes for him to get back or I was leaving in the car I arrived in. Juan came back and finished processing my car. He spoke with my husband and said he would throw in window tint for the front doors and windshield. I brought the car back the following Saturday to be detailed and have the windows tinted. Juan only did the front two windows. When questioned he said he never promised the windshield, but he did. My husband reached out about getting the front windshield done and he said he’d have to see because he had gotten in trouble for doing the two windows and had to pay for it himself out of his pocket. Personally I didn’t believe him. This is my first GMC, but the last 8 vehicles I have purchased always had tint thrown in. But whatever, we have since paid and had the front windshield tinted across the top. When I brought the car for detailing and tinting, Juan did provide a loner car which I did appreciate. I am a person who appreciates and expects service. I was disappointed but yiu made the same. The car is nice and I do like it. More

by CARLAJBALL2 Verified Customer Verified Customer

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The staff was service minded and friendly. Convenient ways for communication. Dog (dog park) and kid friendly :-) Convenient ways for communication. Dog (dog park) and kid friendly :-) More

by Tina Verified Customer Verified Customer

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I think he did a real good job and explaining the whole process of doing the vehicle exchange and made everything a lot easier process of doing the vehicle exchange and made everything a lot easier More

by OSCAR_RAMOS83 Verified Customer Verified Customer

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Rick the sales man was great. The guys showed me everything I needed to know about the Denali. Definitely will be coming back in the future. The guys showed me everything I needed to know about the Denali. Definitely will be coming back in the future. More

by kdennis2 Verified Customer Verified Customer

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Working with Rivard Buick GMC was the easiest car buying experience I have ever had. It was so easy we came back the following week and purchased a truck. experience I have ever had. It was so easy we came back the following week and purchased a truck. More

by nsecorski1 Verified Customer Verified Customer

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Best Prices that I found in the state of Florida. excellent service & communication throughout the entire process. excellent service & communication throughout the entire process. More

by leedesigns6 Verified Customer Verified Customer

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Rivard Buick is definitely the dealership with all the inventory and great customer service at the best prices available inventory and great customer service at the best prices available More

by TLCPAINTING Verified Customer Verified Customer

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Although they were very busy they still managed to provide Great service! Nick was very helpful and polite. provide Great service! Nick was very helpful and polite. More

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I decided to accept an online offer after looking for a month or so. Juan was personable and efficient with my purchase. Many Thanks! month or so. Juan was personable and efficient with my purchase. Many Thanks! More

by mariafernandezreply Verified Customer Verified Customer

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