Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo | Page 8

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.7
162 Reviews
4.7

162 Reviews

Write a Review

162 Reviews of Juan Crespo

February 06, 2023

Dealership Rating
Employee Rating

Thanks Juan was a pleasure to purchase my car with you. Excellent , highly recommended Very kindness. More

by COLOMBIA2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Sanchez

Feb 07, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 24, 2023

Dealership Rating
Employee Rating

Very accessible to the customers. Very clean yes . A thing I don’t like is the waiting time all over More

by muniz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Ferguson

Jan 25, 2023

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 18, 2022

Dealership Rating
Employee Rating

I have been dealing with Nissan for some time. All of my cars were Nissan’s.I still own a 2005 Nissan, I had a Sentra and now have a kicks. The service as well as the staff are great!I would recom More

by BRUNI135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Jonathan Acevedo

Dec 19, 2022

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina - Reputation Manager gnava@universalnissan.com

November 23, 2022

Dealership Rating
Employee Rating

Victor, Juan and the entire sales team at Universal Nissan were really awesome. They made my vehicle purchase a great experience. I got a really good deal on the vehicle that I truly wanted. Thanks so More

by VICTORIA DALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Arana , Josh Lugo, Jake Mcneely

Nov 23, 2022

Universal Nissan responded

Victoria, Thank you for your very kind review. Juan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 16, 2022

Dealership Rating
Employee Rating

They are great sellers, I’m in love with new car. They do amazing job More

by FABIOCHIQUITO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos , Francisco Velez

Oct 17, 2022

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 05, 2022

Dealership Rating
Employee Rating

This is my second vehicle I have bought from this specific dealership and both times with the same sales representative. I also get all my maintenance work done on my Nissan rogue here. Kudos to the More

by CADDLEJOANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed , Himanshu Patel

Oct 06, 2022

Universal Nissan responded

Joann, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 17, 2022

Dealership Rating
Employee Rating

They like and don't return texts. I was told the car was a 4cld engine and turns out to be a three. Which I wouldn't have bought. I was only giving one key why is that and I was not More

by TTHUGHES55
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: William Sanchez

Sep 17, 2022

Universal Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

Sep 17, 2022

TTHUGHES55 responded

Tthughes55@gmail.com 6012 windhover drive apt B orlando fl. 4075916675

Sep 17, 2022

TTHUGHES55 responded

Looking forward to your response

Sep 19, 2022

TTHUGHES55 responded

Timothy Hughes 6012 windhover drive Apt B Orlando Fl 32718 4075916675

September 07, 2022

Dealership Rating
Employee Rating

Great experience here! Everyone was super friendly and helpful. The process was smooth and fast as possible. I would definitely recommend! More

by kellimjones94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley

Sep 07, 2022

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

September 06, 2022

Dealership Rating
Employee Rating

Excelente atención muy amables 100 % recomendado en orlando los mejores la mejor garantía en autos certificados More

by JESD1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandre Guarino

Sep 07, 2022

Universal Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Universal Nissan! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

August 29, 2022

Dealership Rating

This dealership is the best I’ve gone to, here in Central Florida! Their manager Deya is very helpful! Recommend highly! More

by MARIBELLANGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal , Javon Ferguson, Felix Matos

Aug 29, 2022

Universal Nissan responded

Maribel, Thank you! Deya and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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