Juan Hernandez | Page 7

Great experience My wife and I decided on a Ford Transit for our ice cream business. We looked at several dealerships before coming to Five Star Ford in North Richland My wife and I decided on a Ford Transit for our ice cream business. We looked at several dealerships before coming to Five Star Ford in North Richland Hills. We were greeted by Juan Hernandez shortly after pulling into the dealership. I explained to him exactly what we needed and that's what he showed us. No tricks or games. Juan was a great salesperson and our speed when it came to showing us the vehicle. We left undecided and actually made three trips total before buying. We came to a deal j was by happy with and purchased the vehicle. It was the smoothest easiet process I have had buying a car. I do not like pressure tactics when I'm buying anything and never felt pressured by Juan or anyone else at the Five Star. We will be back to buy our next car. I highly recommend Juan and Five Star Ford Jorth Richland Hills for your next purchase. More

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Great experience This was my first car I bought by myself couldn't be easier to buy a car. Great car experience. Would definitely keep on buying my cars at five star f This was my first car I bought by myself couldn't be easier to buy a car. Great car experience. Would definitely keep on buying my cars at five star ford. More

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Better than expected, very straightforward. After hearing things about buying a car, I walked in pretty skeptical, but I did indeed drive off in a certified used car, It wasn't even the car I h After hearing things about buying a car, I walked in pretty skeptical, but I did indeed drive off in a certified used car, It wasn't even the car I had seen on the web site! I had arrived later in the evening, but both salesmen were a pleasure to work with, both were direct, helpful, and courteous. Even financing was clear, and when I had questions, the explanations were to the point. 5 Star Ford was a very good first experience in purchasing, as indeed, it was my first ever purchase on my own from a dealer. More

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Sales and Finance Between myself and my sons we have purchased 12 cars from 5 Star Ford in the last 6 years. Every time has been very professional, no pressure sales an Between myself and my sons we have purchased 12 cars from 5 Star Ford in the last 6 years. Every time has been very professional, no pressure sales and great finance managers! This time in finance I was taken care by Tut Edwards. He is one of the best! I told him after today I have been Tut -erized!! :-) You wont go wrong with these professionals! More

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GREAT EXPERIENCE I Went it looking for a car and Juan , so friendly offered us to look at the different cars and helped me find the perfect cynlenders for my car and t I Went it looking for a car and Juan , so friendly offered us to look at the different cars and helped me find the perfect cynlenders for my car and the perfect style . More

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Professional, Quick, and Painless dealership to work with. This is the only dealership me and my family will go to due to the professional and ease of people to work with. We are always taken care of and will This is the only dealership me and my family will go to due to the professional and ease of people to work with. We are always taken care of and will continue to always buy our cars from here. More

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Best experience ever! Was passing by, just to look and they made it happen for me. Received great hospitality and got a great deal! Definitely going to recommend friends an Was passing by, just to look and they made it happen for me. Received great hospitality and got a great deal! Definitely going to recommend friends and family. More

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GREAT SERVICE AND PROFESSIONALISM JUAN HERNANDEZ WAS GREAT IN MEETING OUR NEEDS IN WHAT WE WERE LOOKING FOR. AND THE FINANCE TEAM WAS GREAT IN GETTING EVERYTHING SET UP. JUAN HERNANDEZ WAS GREAT IN MEETING OUR NEEDS IN WHAT WE WERE LOOKING FOR. AND THE FINANCE TEAM WAS GREAT IN GETTING EVERYTHING SET UP. More

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Very professional and nice people . They know how find solutions. I will return there and recommend this place to my family and friends Thank for all. . They know how find solutions. I will return there and recommend this place to my family and friends Thank for all. More

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I found my dealer for life! I purchased a Ford Lariat F150 truck almost a week ago from 5 Star Ford. On that day, I visited 4 different dealerships looking for the right fit for I purchased a Ford Lariat F150 truck almost a week ago from 5 Star Ford. On that day, I visited 4 different dealerships looking for the right fit for me (both the truck and the dealership). I felt like Goldilocks looking for one that was just right. None of them gave me the warm, fuzzy, I want to buy a truck from them feeling until 5 Star. When I walked into 5 Star Ford, I knew I had found the right place. From the moment I opened the door to waving goodbye as I drove away in my new truck, it was an amazing experience. It took me a little while to come down from basking in the glory of the BEST auto buying experience EVER to write this review! I dealt primarily with Juan Hernandez. What an awesome salesman! He answered all my questions, and I felt comfortable throughout the entire buying experience. (He also stayed past closing to make sure I was taken care of before leaving). After choosing the truck for me, it was on to the finance manager. Tut Edwards made sure everything was in order, and took care of the money side in record time. I feel privileged to have been part of the "Tutman Experience". He was awesome! Talked me through the entire process and made it a fun and personable experience. I know 5 Star Ford is lucky to have these two, but, I feel that I am the lucky one! Thanks Juan and Tut for making this so easy and fun. I have found my dealership and my people at 5 Star Ford for all my future auto needs. I have told everyone I know if they are looking for a new vehicle and the BEST service around, just stop in to see Juan and then enjoy the "Tutman Experience", and they will never look at car buying the same way again! I can't thank you enough Juan and Tut! And I will be back :) Amy Boston More

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