Juan Jacome | Page 13

Started off good. But when we were doing the finance, the guy (I believe it was Tim from the pictures below but am not 100% due to masking) asked if anyone had talked to us about the credit scores. We said guy (I believe it was Tim from the pictures below but am not 100% due to masking) asked if anyone had talked to us about the credit scores. We said now, he said do you want to go over it. Both me and my boyfriend stated no. I do not have great credit, he knew that, that is why he co-signed with me. The employee continued to go over my credit. I did not appreciate him telling me what he thought I should do to improve my credit. It was quite rude and embarrassing. Especially after we both said no we did not need to go over it. Then two days after I purchased my car, the check engine light went on. It took multiple calls to Juan (some of them not returned) and over a week to get my car in to get it fixed. Not the service I expect on a car I just purchased. Also when I made my appointment to come test drive the car I was interested in I was told (by Jim) I would get a $25 gas gift card. I never received one. More

by Jrae0611 Verified Customer Verified Customer

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Great service Great Price. It was a quick ,easy, and relatively painless. Our Sales professional Juan Jacome was extremely knowledgeable and accommodating. The only question I have is about his taste i relatively painless. Our Sales professional Juan Jacome was extremely knowledgeable and accommodating. The only question I have is about his taste in socks. More

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The people at the dealership are very nice and respectful. They are not pushy with you and actually work with you. I definitely recommend this dealership. respectful. They are not pushy with you and actually work with you. I definitely recommend this dealership. More

by scoffey2398 Verified Customer Verified Customer

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I purchased a used 2019 Kia Sonata from Advantage Chevrolet of Bolingbrook last evening. Juan Jacome was wonderful! We went to see a specific vehicle, he had it ready and answered all our questions. Chevrolet of Bolingbrook last evening. Juan Jacome was wonderful! We went to see a specific vehicle, he had it ready and answered all our questions. He was straight and to the point, no nonsense. We were in and out in an hour and a half. I would highly recommend Juan and the Advantage Chevrolet team! More

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We had an awesome experience buying our certified pre-owned Equinox from Juan Jacome! He was friendly, knowledgeable and personable. Our process was easy, painless, and fun. We will work with him on pre-owned Equinox from Juan Jacome! He was friendly, knowledgeable and personable. Our process was easy, painless, and fun. We will work with him on all future purchases! Great experience!! More

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Juan was very professional and took good care of use, then we went to Ryan and he was really funny and very professional as well Thank you guys for a great experience then we went to Ryan and he was really funny and very professional as well Thank you guys for a great experience More

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Me and my wife drove from an hour and a half away to look at used vehicles here because of the selection they offered . We were met by Juan Jacome who was fantastic to work with . Once we picked out a vehicl at used vehicles here because of the selection they offered . We were met by Juan Jacome who was fantastic to work with . Once we picked out a vehicle we were introduced to Ryan Sitter the finance guy . He explained everything that was taking place and made it very simple and fast. I would definitely recommend advantage Chevy and will definitely be using them in the future . More

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One of the best car buying experiences I’ve had !!!!! I highly recommend visiting this dealership. Juan Jacome, was very professional, he provided great customer service and helped me through the entire pr highly recommend visiting this dealership. Juan Jacome, was very professional, he provided great customer service and helped me through the entire process!! More

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Very helpful, definitely found the vehicle I was looking for! Answered all my questions and concerns. Left at ease with lots of helpful info on my car. for! Answered all my questions and concerns. Left at ease with lots of helpful info on my car. More

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A great experience with Mr. Jacome on my SUV shopping. Thanks for your help Juan! Very patient and knowledgeable. I appreciate your help will definitely recommend you. Thanks for your help Juan! Very patient and knowledgeable. I appreciate your help will definitely recommend you. More

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