Juan Lopez

The most unprofessional manager ever Yosjan Perez, extremely disappointing experience,example of damage a customer relationship. extremely disappointing experience,example of damage a customer relationship. More

by andresstm1210 Verified Customer Verified Customer

Report | Print

Muy buena vendedor tiene paciencia y te muestra varios vehículos para que tu escojas el que mas te gustes vehículos para que tu escojas el que mas te gustes More

by AMARILYSMM70 Verified Customer Verified Customer

Report | Print

Title: Issue Resolved After Management Intervention Review: We have been working with the service department at Toyota of Tampa Bay since January regarding abnormal tire wear on our Intervention Review: We have been working with the service department at Toyota of Tampa Bay since January regarding abnormal tire wear on our 2025 TRD Pro. Although the process initially involved multiple visits, delays, and follow-ups, dealership leadership ultimately stepped in to review the situation and provide a resolution. During our most recent visit, we experienced a long wait at the dealership; however, after bringing it to their attention, the team responded professionally and took corrective action. We were provided with a rental vehicle at no cost, and the vehicle was completed as promised the following day. All four tires were replaced, an alignment was performed, and the full cost of the repair, including installation, was covered. We would like to recognize Key-Onna for going above and beyond to assist us, as well as John Mendonca and Gregg Willard for stepping in and ensuring the issue was resolved properly. While the experience was challenging at first, we appreciate the effort made by management and the team to make things right. More

Report | Print

Juan, Alexis and Christian were courteous, respectful of my questions and provided excellent feedback that helped me reach the decision of which vehicle to purchase. my questions and provided excellent feedback that helped me reach the decision of which vehicle to purchase. More

by frivas1 Verified Customer Verified Customer

Report | Print

I had an excellent experience thanks to Juan Lopez, who guided me through the entire car-buying process. He was very helpful and took the time to explain everything I needed to know about the vehicle. Juan guided me through the entire car-buying process. He was very helpful and took the time to explain everything I needed to know about the vehicle. Juan also helped me secure the best possible deal. I highly recommend him to anyone looking to purchase a car. More

Report | Print

Me atendieron muy bien , trataron que saliera satisfecha y fue así, lo recomiendo muchisimo, estoy muy agradecida. y fue así, lo recomiendo muchisimo, estoy muy agradecida. More

by diazkenia29 Verified Customer Verified Customer

Report | Print

Excelente asesoría de Juan López, gracias por ayudarme con la compra del auto en Toyota Tampa con la compra del auto en Toyota Tampa More

Report | Print

Good service and excellent experience. We will let my friends know about your dealer. Thank you We will let my friends know about your dealer. Thank you More

by Juantampa1spart Verified Customer Verified Customer

Report | Print

Very friendly environment, had a fantastic experience working with Juan. From the moment I walked in, his professionalism and knowledge were evident. He took the time to understand my needs and preferenc working with Juan. From the moment I walked in, his professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me towards the perfect car. More

by SANDRA.LUCHA Verified Customer Verified Customer

Report | Print

Miscommunication, Carelessness , They like to sell cars but They don’t go with details and you have to chase them, If you want to ask them something but They don’t go with details and you have to chase them, If you want to ask them something More

by dumlufirat Verified Customer Verified Customer

Report | Print