Juan Melendez | Page 32

The manager Alfredo is always very attentive and always looks for the best to solve my problem. looks for the best to solve my problem. More

by paulozamb Verified Customer Verified Customer

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I am taking my Prius V and Prius C to Westboro Toyota for almost nine years. This time Juan helped me with smile plus Service Manager is always help thank you keep performing same five star service. almost nine years. This time Juan helped me with smile plus Service Manager is always help thank you keep performing same five star service. More

by Ayaz Abidi Verified Customer Verified Customer

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Helped me to fix my drivers side door lock and honored my warranty very well warranty very well More

by Mmalanakarot Verified Customer Verified Customer

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Always treated as a valued customer, work always performed as expected. Will keep returning for all my services. performed as expected. Will keep returning for all my services. More

by iupa14 Verified Customer Verified Customer

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Outstanding service and everyone is very courteous. Best service for me and for my family Best service for me and for my family More

by WORMANN Verified Customer Verified Customer

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Took 25 minutes for a rep to check me in. Oil and filter change is outrageously overpriced. Over $100 for a simple oil and filter change. Oil and filter change is outrageously overpriced. Over $100 for a simple oil and filter change. More

by JERRYWOOD45 Verified Customer Verified Customer

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Delay 2hrs 30 mins Not first come first served service Buying a car years ago 2years and I have problem with tires? , tires weren’t change before I bought it there is nothing genuine at westboro Toyota Buying a car years ago 2years and I have problem with tires? , tires weren’t change before I bought it there is nothing genuine at westboro Toyota More

by TIMOTHYOTOOWESELY Verified Customer Verified Customer

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I took the car in for an oil change and routine maintenance. They kept me informed about the progress and wait time. They gave me a $5 token to use in the on-site cafe. Comfortable waiting room maintenance. They kept me informed about the progress and wait time. They gave me a $5 token to use in the on-site cafe. Comfortable waiting room and great service. More

by PKEMPSHEP Verified Customer Verified Customer

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I booked my appointment over the phone and mentioned that I needed someone to take a look at the front bumper that had come loose. My appointment was on a Saturday and apparently there is no one from the bod I needed someone to take a look at the front bumper that had come loose. My appointment was on a Saturday and apparently there is no one from the body team working. I was not told this over the phone. When I arrived Juan greeted me and took the car. I reminded him of my appointment and that I wanted someone to take a look at the bumper. Once the service was complete, Juan went over the paperwork and I noted that no work was done on the bumper. He said no one from the body team was in on the weekends. Why on 3 separate occasions was I not told that the bumper could not be looked at during my scheduled appointment? If it was a matter of moving my appointment I could have done that ahead of time. While my standard 10K / 1 yr service was satisfactory I was also disappointed to learn that the tire pressure was low when I got the car back. Tires are supposed to be filled to the recommended 35 psi and were all at or below 33 psi. It's not a huge deal. I expect some variation in equipment but it adds to my sub-par experience this time around. More

by NEIL23 Verified Customer Verified Customer

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In the beginning I will said thank you for all your work we’ll done, we’ll done, More

by Ana Borges Verified Customer Verified Customer

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