Juan Nieves

Jacob Kapolka gave me the best customer service ever. He gave me the greatest experience ever. This was my first purchase of my mercedes-Benz. He was very professional and loving at the same time. Thank He gave me the greatest experience ever. This was my first purchase of my mercedes-Benz. He was very professional and loving at the same time. Thank you Jacob for your awesomeness. More

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Jacob made the car buying process as smooth as possible ! He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. More

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Great service no shady business, I had a great experience buying a car from them. Avery, Tom, and Juan were excellent to work with. They were professional, helpful, and made the process smooth from start to buying a car from them. Avery, Tom, and Juan were excellent to work with. They were professional, helpful, and made the process smooth from start to finish. I appreciate everything they have done to make sure I was comfortable with my purchase. Highly recommend this dealership and the team here. More

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Best car buying experience ever! The guys at Mercedes-Benz Hoffman Estates were amazing. Avery helped us out with finding my dream car, was super knowledgeable but also laid back/n The guys at Mercedes-Benz Hoffman Estates were amazing. Avery helped us out with finding my dream car, was super knowledgeable but also laid back/no pressure and just an enjoyable person to work with. He’s young but don’t let that fool you, I’d recommend him to anyone looking to purchase a car. Juan in finance took over and made everything easy, understandable and wasn’t trying to push gimmicky add-ons. He was funny and broke down the cost saving of wheel and tire protection with getting ready to tech a teenager to drive 😂 When everything was done and signed, Alex (product specialist) had my car waiting with a bow on it and walked me through all the setup and integrations, which was super helpful with all the amazing tech this car has in it - car wash mode? Glad he explained that one, I never would have known. Can’t recommend Mercedes-Benz Hoffman Estates enough, a great and relaxed car buying experience! More

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