Jacob Kapolka

Picked out a demo 2023 GLB 4 matic which Jacob was very helpful in showing us all the features. My wife is thrilled with the car and we look forward to a cross country road trip later this fall. Got a very helpful in showing us all the features. My wife is thrilled with the car and we look forward to a cross country road trip later this fall. Got a very good interest rate on the loan thanks to Charlie in the finance department and Claudia was very patient and helpful showing us how to use all the technical features. More

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The Best car buying experience I've ever had! ! I would highly recommend Jacob for your next Purchase ! I would highly recommend Jacob for your next Purchase More

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Highly recommend Jacob, the whole process was fast and smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. smooth. Jacob explained everything and answered all our questions. Will definitely recommend Jacob to all our friends and family. More

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It was great experience, we purchased car with Jacob and we are super happy. Highly recommend! we are super happy. Highly recommend! More

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I'm MI resident. I purchased all 3 cars from Chicago area. JACOB is the best dealer I have ever met. He really helped us to get better deal. Highly recommend! I purchased all 3 cars from Chicago area. JACOB is the best dealer I have ever met. He really helped us to get better deal. Highly recommend! More

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Jacob was awesome! Answered all our questions and was considerate with our guardrails. We bought not one car with him but two! He was also very prompt with our transfe Answered all our questions and was considerate with our guardrails. We bought not one car with him but two! He was also very prompt with our transfers and kept things moving! More

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Jacob was awesome, super helpful and friendly. Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing Answered our questions, patient with the kids, worked with us on the trade in, was not pushy. Made the closing process really fast and simple, doing a lot of the paperwork online. We ended up visiting again in a month for another car after shopping around at other dealers. More

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Helpful and friendly. Helped me a lot with my trade in and getting me the new car. Helped me a lot with my trade in and getting me the new car. More

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Dealership visit was 10/10! Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics o Took very good care of us and Jacob was excellent. Jacob explained everything thoroughly and wasn’t pushy at all. Claudia also showed me the basics of vehicle which helped a lot as everything is digital and confusing to first time Mercedes owners! Highly recommend Jacob and Mercedes Benz of Hoffman estates! More

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I have dealt with pushy, high pressure sales people each and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his and every time I have looked to purchase a vehicle. Jacob, he may be young, but he is; wise, courteous, professional and extremely mature beyond his years. He went beyond what most sales people would never do; he drove me to my house to jump start my trade in without knowing if I was even qualified to do business…He now has a customer for life and will be getting referrals from me. Exceptional customer service!!!! Thank you Jacob! Darryl M Hoffman Estates IL More

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