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Juan Ramirez

Overview Reviews (113) Inventory (684)

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Juan Ramirez

Juan Ramirez | Page 9

General Sales Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

113 Reviews

Overview Reviews (113) Inventory (684)

Dealership Experience

22 yrs, 3 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

Spanish

4.8

113 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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113 Reviews of Juan Ramirez

May 02, 2024

Dealership Rating

Employee Rating

Harold was friendly and prompt on helping sure I had the vehicle I wanted! Great salesman! vehicle I wanted! Great salesman! More

by Corey

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Harold Manalo

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May 02, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 10, 2024

Dealership Rating

Employee Rating

Process was simple and smooth ! Dustin got me in my beautiful 2024 Volkswagen Atlas! Happy Dustin got me in my beautiful 2024 Volkswagen Atlas! Happy More

by LMOWBRAY62

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dustin Clark

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Apr 11, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 09, 2024

Dealership Rating

Employee Rating

Process was simple. Good selection of vehicles. Pricing was upfront and transparent. Mel Dobbs was the best! Good selection of vehicles. Pricing was upfront and transparent. Mel Dobbs was the best! More

by Chip L

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mel Dobbs , Harold Woody

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Apr 10, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2023

Dealership Rating

Employee Rating

Harold’s customer service was spectacular and I couldn’t have asked for a better experience buying a new car. have asked for a better experience buying a new car. More

by heather.r.couture

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nicely , Harold Manalo

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Nov 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2023

Dealership Rating

Employee Rating

I was contacted over 5 times requesting feedback. Once I responded, no action was taken. Very disappointing Once I responded, no action was taken. Very disappointing More

by livieanna

Verified Customer

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff Mattox, Keith Kelso , Jared Repass, Anthony Reynolds

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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023 -

livieanna responded

Contact info sent privately in hopes of resolution

August 26, 2023

Dealership Rating

Employee Rating

Horatio was relatively low pressure and very knowledgeable about the car I was interested in. He explained the features and was very personable. The entire team was good and I had a pleasant b knowledgeable about the car I was interested in. He explained the features and was very personable. The entire team was good and I had a pleasant buying experience. More

by 1981eagle

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Horatio Doregos, David Nicely

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Aug 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2023

Dealership Rating

Employee Rating

The sales representative, and sales manager worked with me to arrive at a deal which was fair and something I was willing to accept. The F&I manager explained options without the 'hard sell' when I told me to arrive at a deal which was fair and something I was willing to accept. The F&I manager explained options without the 'hard sell' when I told him that I knew most of what he was going to offer and didn't want it. I am a repeat buyer and happy to recommend Southern Team. More

by 1981eagle

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Horatio Doregos

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Aug 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 14, 2023

Dealership Rating

Employee Rating

Easy to talk to explained everything Excell very attentive and I was really impressed and love my car attentive and I was really impressed and love my car More

by michelleanderson7673

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Horatio Doregos

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Aug 14, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 13, 2023

Dealership Rating

Employee Rating

From the moment we arrived, everyone was very professional, and the entire experience was fantastic! We could not have asked for a better experience. professional, and the entire experience was fantastic! We could not have asked for a better experience. More

by AJMARKWITH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dustin Clark , Luis, Kareem, Ben, Jared

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July 04, 2023

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Employee Rating

Excellent customer service ! !! Easy to work with and not make you rush for your decision !! !! Easy to work with and not make you rush for your decision !! More

by pedrogszalay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Clark

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Jul 05, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

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