Juan Reyes | Page 2

I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More

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Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sure I have the greatest customer service experience. I highly recommend Mark Mazda because of their excellent customer service. Thank you, Jorge for your expertise Norma More

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I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

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Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! parts. Watch out for service and sales undisclosed add-on fees! More

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I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More

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Everyone at this dealership is so knowledgeable and friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. friendly. They work hard at getting my car serviced fast and I love the Lyft ride home while I wait. More

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Service on my cx5 was quick and easy. Great experience. Juan was great and the service video was an unexpected plus. Great experience. Juan was great and the service video was an unexpected plus. More

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Deceptive practices is all I can say about them. Not a good experience at all Not a good experience at all More

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Great and friendly they helped me get the vehicle I wanted at the price I wanted have to thank Alan Lopez for making it possible and all of the sales guys that made it happen. wanted at the price I wanted have to thank Alan Lopez for making it possible and all of the sales guys that made it happen. More

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Consistency and willing to address our questions and concerns with the purchase of a 2019 Cx-5. concerns with the purchase of a 2019 Cx-5. More

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