Juan Rodriguez

An additional charge was levied, but the service advisor was unable to explain it, as there is no waste disposal involved in the service performed. Tried to contact the service manager, but the line didn't was unable to explain it, as there is no waste disposal involved in the service performed. Tried to contact the service manager, but the line didn't go through. More

by SESHADRI.SRINIVASAN Verified Customer Verified Customer

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Long time customer made an appointment took car in on time and performed required service time and performed required service More

by CRAIGR729 Verified Customer Verified Customer

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I would have like an explainatiin of what was done before taking my credit card.. I also asked for the dashboard messaging to be updated that didn’t happen .. and all my seat adjustments and steering wheel w taking my credit card.. I also asked for the dashboard messaging to be updated that didn’t happen .. and all my seat adjustments and steering wheel were changed not sure why that needed to be done.. I have found the staff to be friendly and they did offer and shuttle me back and forth to work. All in all I was pleased with my service not sure which Juan took care of me! More

by EILEEN.MURRAY Verified Customer Verified Customer

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A little slow about communication. They don’t necessarily always call you when your car is ready. Sometimes you have to call them. They don’t necessarily always call you when your car is ready. Sometimes you have to call them. More

by Ap Verified Customer Verified Customer

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Juan was very professional and pleasant. Westborough Toyota was clean and efficient. I will definitely return there for future service Westborough Toyota was clean and efficient. I will definitely return there for future service More

by JOHNKBA0 Verified Customer Verified Customer

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Messed up with billing I had to return to the service center to get it corrected center to get it corrected More

by MAHESH.SAMANT Verified Customer Verified Customer

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This is the best Toyota Dealership! I drive 1 hr to do my service here. I drive 1 hr to do my service here. More

by NC Verified Customer Verified Customer

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Service employees charged me more for wipers even though they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rath they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rather drive to Auburn Toyota which is much further from me then return here. More

by RICHARD.CLAROS Verified Customer Verified Customer

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After being a loyal customer for almost 9 years, I felt I was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro Toyota, it’s my way or the highway. It’s not about Juan Rodriguez, it’s about the whole system. I called the manager and left a message to express my frustration, but haven’t heard back. I’m not sure if I should go to this place again. I can go to a place that I can trust better and closer in distance. More

by RSOMI09 Verified Customer Verified Customer

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Very good place to buy and service your vehicle. I definitely recommend Westboro Toyota. 5 star experience! I definitely recommend Westboro Toyota. 5 star experience! More

by Leo.3000 Verified Customer Verified Customer

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