Dealership Experience
6 yrs, 6 mos
Languages Spoken
English
Spanish
436 Reviews
Write a Review436 Reviews of Juan Rodriguez
August 01, 2025
Service employees charged me more for wipers even though they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rath they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rather drive to Auburn Toyota which is much further from me then return here. More
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Melendez, Owen Smith, Fraebert Velasquez, Jeremy Law , Gabrielle Young
July 30, 2025
After being a loyal customer for almost 9 years, I felt I was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro was being ripped off in several and different ways. Also, there is no flexibility whatsoever despite my valid personal reasons. According to Westboro Toyota, it’s my way or the highway. It’s not about Juan Rodriguez, it’s about the whole system. I called the manager and left a message to express my frustration, but haven’t heard back. I’m not sure if I should go to this place again. I can go to a place that I can trust better and closer in distance. More
July 28, 2025
Very good place to buy and service your vehicle. I definitely recommend Westboro Toyota. 5 star experience! I definitely recommend Westboro Toyota. 5 star experience! More
Other Employees Tagged: Alfredo Lopes, Jody Gauthier, Juan Melendez, Bryan Carney, Jess Wolford, Tony Chamoun, Alfredo Lopes, Matthew White, Dean Russo , Leo oliveira
July 26, 2025
Had a specific appointment time. It still took 1 1/2 hr for simple oil change and a quick air filter change. My time sitting and waiting is valuable. It still took 1 1/2 hr for simple oil change and a quick air filter change. My time sitting and waiting is valuable. More
Other Employees Tagged: Juan Rodriguez
July 24, 2025
The dealership is great. I’ve bought and serviced 2 trucks there. The service dept is usually one of the best I’ve experienced. Had a bit of trouble with my last service visi I’ve bought and serviced 2 trucks there. The service dept is usually one of the best I’ve experienced. Had a bit of trouble with my last service visit there on 7/24 More
Other Employees Tagged: John Hansen
July 18, 2025
I always trust my Toyota to the service department and to Westboro Toyota. They give me piece of mind. Westboro Toyota. They give me piece of mind. More
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Melendez, Owen Smith, Fraebert Velasquez, Jeremy Law
July 16, 2025
I have had nothing but the best of everything, experiences, service, and help with all of my and my family's car needs. !!! Thanks to you Pete and Rick Tonelli. experiences, service, and help with all of my and my family's car needs. !!! Thanks to you Pete and Rick Tonelli. More
Other Employees Tagged: John Dowden, Kevin Camara, Jody Gauthier, Bryan Carney, Alfredo Lopes, Matthew White, Fraebert Velasquez, Jeremy Law , Gabrielle Young
July 14, 2025
Customer service is absurd. When I arrived, I didn't know where to go have my car serviced. I ended in the sales area and someone there sarcastic about me. I did like it. The When I arrived, I didn't know where to go have my car serviced. I ended in the sales area and someone there sarcastic about me. I did like it. Then the service takes forever. No updates given More

