Dealership Experience
6 yrs, 6 mos
Languages Spoken
English
Spanish
436 Reviews
Write a Review436 Reviews of Juan Rodriguez
August 29, 2024
I am very proud of Westborough Toyota. The services are perfect and Staff are very welcoming and polite. This was my third Car at Westborough Toyota and I will refer people. The services are perfect and Staff are very welcoming and polite. This was my third Car at Westborough Toyota and I will refer people. More
Other Employees Tagged: John Hansen, Kevin Camara , Marcos Vazquez
August 27, 2024
They did everything that I needed and the were very flexible with what I could afford at that time flexible with what I could afford at that time More
Other Employees Tagged: John Hansen, Alfredo Lopes, Robert VonDohlen, Kevin Camara, Jenan Bravo , Brandy Blount
August 16, 2024
I am very happy with Westboro Toyota services, all the staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, sta staff are very nice, treat you in respectful way from the time you call to set up the appointment for services to the time we arrive at the shop, staff explains all the service and the time to wait. I am very pleased! More
Other Employees Tagged: Kevin Camara
August 15, 2024
I reached 10 mins before my scheduled appointment and was told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that e told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that even if I leave my car for an hour, they can’t guarantee it would be service by then. On the other hand, had I reached 20-30 mins late, they would have refused to service my car completely. Best to stay away from this dealership. Wouldn’t recommend this place for any business. More
Other Employees Tagged: John Hansen, Alfredo Lopes, John Dowden, Kevin Camara, Jody Gauthier, Juan Melendez , Braeden Stamoilis, Marcos Vazquez
August 14, 2024
Made an appointment for oil/filter change only, no tire rotation needed. Got there on time, 12:45, they didn't enter the car into the service area until 1pm, 20 minutes after that, the service advisor cam rotation needed. Got there on time, 12:45, they didn't enter the car into the service area until 1pm, 20 minutes after that, the service advisor came to write up. he said 1 and ½ hours from that point. This was roughly the case. Car was ready and pulled around front. Waiting another 15 minutes for service advisor to give me the papers. 2 ½ hours to change the oil and filter? Will have to try a new dealership. When I made the appt, I asked them to give me a time when they were not too busy that's why it was an odd time of 12:45. Peter Tonelli, your service department is very slow and inefficient. While I was there, I noticed and half a dozen workers, talking and joking around while I was waiting for my car to be entered into the service area. More
August 13, 2024
Westborough Toyota dealer works Friendly welcome,clear explanations and negotiable services.It's over 2 year for me explanations and negotiable services.It's over 2 year for me More
Other Employees Tagged: John Hansen, Alfredo Lopes, John Dowden, Kevin Camara, Jody Gauthier, Juan Melendez , Darmy Grullon, Braeden Stamoilis, Marcos Vazquez, Victor
August 10, 2024
I have received exceptional customer service from Juan and the dealership for 11 years. Good job, and keep it up. and the dealership for 11 years. Good job, and keep it up. More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Melendez , Braeden Stamoilis, Marcos Vazquez
August 10, 2024
It's is fast, easy and painless. Would come back next time and definitely recommend Would come back next time and definitely recommend More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Melendez , Braeden Stamoilis, Marcos Vazquez
August 08, 2024
Very nice people easy to work with answer any questions you might have about your vehicle you might have about your vehicle More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Melendez , Darmy Grullon, Alex Sanchez, Braeden Stamoilis, Marcos Vazquez
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